The staff at the Ft Thomas branch is incredible.Jonathan, Krista, and TamikaHave always treated me like I had a million bucks in the bank no matter what my business was.
Absolutely gave me complete run around about opening a new account. It's ok tho the branch in newport took care of me I would highly recommend not going to the ft thomas branch.
Their manager here is great. Liz really helped me waive some fees from my checking account. After the Newport downtown branch refused to help me. I have been with US bank for 15 years. Also I had a mortgage with US bank. Liz was very helpful and she made me feel like a valued customer.
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