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“Love working with Heartland Bank Ft. Thomas, Ky.
I would like to express my appreciation for the outstanding service I always receive from this bank. The staff, especially August A. is always friendly, knowledgeable, and willing to go the extra mile to help with any questions or concerns I have.
Every interaction has been professional, and I truly feel valued as a customer here. Thank you always!”
“Great bank and Joe Fitch is so kind and helpful. He explained everything about my accounts and new cards to me so I 100% understood everything. Very nice and personable. Great experience and highly recommend Joe!”
“The staff at the Ft Thomas branch is incredible.Jonathan, Krista, and TamikaHave always treated me like I had a million bucks in the bank no matter what my business was.”
“I stopped into this branch to inquire about a mortgage/personal loan request. Although, WesBanco wasn’t able to help me, Jeff who I spoke with; was kind enough to help me look at options elsewhere. Thank you Jeff!”
“Allows for mixed bills at the ATM (which means you don’t need to break a larger bill to give a smaller bill to church). Also, excellent tellers when doing drive thru (but since having direct deposit on all sources of income, I almost never do drive thru teller anymore).”
“I have been banking with them now for a few years. This is by far one of the best banks I have ever used. The ladies that work there are amazing. The young lady at the drive thru is great. All of them know me by name and make banking there feel like I am the only customer they have. I will continue to bank there as long as they continue the amazing customer experience.”
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“Highly recommend! Me and my husband used to bank with fifth this & we switched due to issues like fraud and other personal issues. We are so pleased to say we bank at guardian bank now! Carmen got us all set up and was so kind and was able to answer all of our questions!”