Big O Tires in Jeffersontown, KY, is a trusted tire and auto service shop known for its exceptional customer service. Customers appreciate the friendly and knowledgeable staff, including Shawn and Brian, who take the time to explain services clearly and provide assistance with a smile. Many have been loyal to this location for years, highlighting its reliable service for new tires, alignments, oil changes, and more. Reviews commend the shop for its quick turnaround times; one customer was in and out in just 45 minutes for a tire issue. The shop is also recognized for its cleanliness, including the restroom, which has impressed visitors. Customers feel a sense of trust here, as the team is known for providing honest assessments without pushing unnecessary services. The welcoming environment, combined with the availability of free alignment checks and major tire brands, makes Big O Tires a go-to choice for auto needs. With convenient early, late, and weekend appointments, along with a strong internet connection for those who wish to work while waiting, Big O Tires stands out as a reliable and friendly option for car maintenance in the area.
Needed 2 of my tires repaired from hitting nails, the technician had me in and out in what seemed like no time. Shannon was super nice and professional.
July 2026
This place is always top notch! The customer service is always wonderful and they are always so friendly.
July 2026
Excellent morning at big o in jtown, Mr. Shannon Duncan got me all set up very quickly for an oil change and tire rotation and got me out the door quickly, he did a great job, thanks!
