October 2018 by Laura M.
Went above and beyond helping me with my windshield wipers. Thanks for figuring it out!
October 2018 by Loren R.
Great service! While on vacation my Jeep Grand Cherokee noticed a slight but very annoying shake over 70 mph. (I live in the Rockies where I almost never go more than 50 mph). I called one morning, explained the issue and they got me in later that day. After cleaning dirt built up on the inside of the wheels existing balances were way off. Right away they found and showed me where there was bad wear and parts of a cord showing thru the edge of a tread. Due to uneven wear on all tires I elected to buy new tires, which they had in stock even though they were an unusual size; 265/50R20s. Back on the road everything was rock solid. I couldn't be happier.
September 2018 by James B.
I purchased Goodyear tires and a road hazard warranty for the quality and what I believed would be top notch service. I arrived at 4:00 pm to have a flat fixed. They close at 6:00 pm. I was told they could not fix the flat and would have to return on a different day. They were uncaring and unhelpful. So much for quality and service. Shop elsewhere.
September 2018 by Marc F.
This place is absurd. Made an appointment and over an hour later they take my vehicle back. When I scheduled my appointment, I told the person on the phone the issues I was having. After waiting an hour and a half, the manager came out and told me that they could only handle one of the three items that I scheduled my appointment for to begin with. I was informed that I hadn't told him on the phone what I needed, which I had. The most important issue wouldn't be addressed because they didn't have time. Apparently other customer's "appointments" and time matters but my does not. Horrendous leadership at this location leads to horrendous service. You're time doesn't matter to them so neither should your money.
August 2018 by Mike B.
Walked in and waited 10 minutes to be helped at an empty desk. Had a screw in my Lincoln MKZs new Goodyear tires, me and my wife hoped to have it fixed, but they immediately said can you leave it? I said no it's our only car my wife being disabled she doesn't drive, they looked at me and said they couldn't do it, too busy to even let us wait on it. Terrible way to treat a customer that's about to be stranded by a fast leak. Went down the road to Ken Towery's and they were so friendly and glad to help even though they had more customers than Goodyear. Also that Goodyear tire location gets their tires from Ken Towery's anyway, save yourself some trouble and go straight to Ken Towery's.