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“I would like to express my appreciation for the exceptional customer service provided by Amani, an employee at the Laton8a store who was temporarily assisting at the Elsemere location. Her assistance was invaluable.”
8:30AM - 4:55PM
4088 Lee Ct, Cincinnati
Banks
“Went in to set up a savings account for my child and Kennedy recommended the best options and types of accounts. Broke down all the info and details as well. It was a smooth and easy process”
“Hi beat all yeah out I’m not that makes sense but I have been there since Cinco this is a LOL but those who know me know I am the member of the year of the month. I’ve been working out and I want to get paid. They said I’m the member of the year I feel like I’m an employee I’m there so long but when I leave the job even things I didn’t know interest rate what did you used to refinance all those things they told me about, I give honor and praise to my employees and my friends my name is Mrs Cheryl and I just want to say everybody has been amazing how long is close out with a period.”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“Erica Moore at COPFCU was incredibly kind and patient while assisting me with setting up my account after a website issue. She took the time to explain services, guide me to benefit information, and ensure I felt informed every step of the way. I appreciated her attention to detail, especially when she reconfirmed my consent before running my credit. Her knowledge and professionalism made the process smooth and stress free. A pleasure to work with. Thank you Erica!”
“Tom and his team did a great job for our clients and we are grateful for it. Danielle was always available for our calls and got us answers quickly. Together, we got our young couple into their dream home!”
“This was our second time working with Travis and as always he provided a top class experience. Always super responsive even when we had seemingly trivial questions that we needed to talk through. I would highly recommend Travis and the First Commonwealth team to anyone!”
“There are good people there that will help you out and have good friendliness about them. ANNETTE is another person who works there and she is very kind, generous and down to earth person who will try to help you anyway she can, she is great, she also helped me finance my home for me and always tries to help when she can. This place is better than a regular bank.”
“I can't offer enough wonderful accolades about the staff in Hyde Park BOA. I arrived with a complicated situation; and the staff were honored to sit with me, even in my returns, until they ironed-out (resolved) my situation ... and I showed! up until the issue was absolutely clear in my 'Elder Brain' ... and the entire staff was 'kindly' there for me, continuing to offer me their best service possible!
Biggest Shout-Out to Tommy Hart, who continued to go out of his way, to assure me a clear understanding of my 'Elders 'WHY' Brain'.
OMG, I can't say enough for Tommy's determined and successful work.
Thank you Staff of Hyde Park.”
“GE Credit Union has always been there for me when I needed an auto loan and with paying off my loans they are always great to deal with. I would definitely recommend them for your credit needs.”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“Leah, thank for your help at my most recent visit!!
Absolutely the most amazing banking experience!! I can’t praise the staff at this bank enough, they are professional, knowledgeable and above that caring!! My husband and I have an account with them and recently my aunt who is a senior moved into the area and opened an account with them as well. My aunt still likes to be independent which is not always easy for her and the team at this bank has gone above and beyond to help her maintain her independence in banking with them. I’m truly grateful that they take the time to make you feel like a person and not just a customer especially with my aunt!! A huge thank you to all of you for all you do and that little extra you give when you don’t have to, your kindness beyond your professionalism does not go unnoticed and it is truly appreciated!!”
“I've banked with Central Bank for nearly 30 years. Although there are several banks close to my home, I drive 20 minutes to the Central Bank nearest to me. Their genuine concern for their customers is unparalleled and worth every extra mile. I will never bank with anyone else! Marty Ward”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“To Cheryl Kalous I want to say thank you, thank you for i believe a decade of all your help with my credit cards, my consolidation loans, auto loans ect...you have been helpful with all my needed financial advice and even recently when you weren't available/out of the office you had someone call me. Thank you, you are my financial shero!”
9AM - 6PM
822 Delta Ave, Cincinnati
Banks
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
Open 24 hours
105 W 4th St, Cincinnati
Banks
“Great bank and Joe Fitch is so kind and helpful. He explained everything about my accounts and new cards to me so I 100% understood everything. Very nice and personable. Great experience and highly recommend Joe!”
8 AM - 5 PM
301 E 4th St Suite 2900, Cincinnati
Banks
“We have been customers of many banks in the Cincinnati/Northern KY area for the past 35 years. The Fort Thomas branch has the best customer service of all. August Allgood and their team at Heartland will take good care of your banking needs.”
9AM - 5PM
4125 Hamilton Ave, Cincinnati
Banks
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank Mt. Washington.”
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“Bear whom works at this location was very helpful for me yesterday. I was having somewhat of a bad day and he showed consideration and professionalism to tend to my needs at the bank. Very helpful. I will continue to bank with Huntington.”