Community Trust Bank, founded in 1903 in Pikeville, Kentucky, has grown to serve Kentucky, West Virginia, and Tennessee with 79 banking locations. The bank is known for its high standards of personalized customer service, treating customers like family and providing both competitive and innovative products. Customers appreciate the friendly and kind staff, including employees at drive-thru windows who are always pleasant and efficient. Managers and staff, such as Amy and Jennifer, are recognized for going above and beyond to ensure top-notch service. Overall, the bank creates a welcoming environment that makes banking stress-free and enjoyable for the communities it serves.