Hertz Car Rental - Lexington - Richmond Road
Car RentalHours:
2893 Richmond Rd Ste 130, Lexington KY 40509 Hours
About Hertz Car Rental - Lexington - Richmond Road
Hertz Car Rental - Lexington New Circle HLE offers a wide selection of rental vehicles, including luxury, sports, SUV, EV, van, and truck options. Customers consistently praise the exceptional service and professionalism of the staff. The location is noted for its efficiency, with renters often able to complete the process in under 15 minutes. Several reviews highlight the outstanding customer service provided by specific employees, such as Rod, Brie, and Devyn. These team members are described as having great personalities, going above and beyond to accommodate customer needs, and ensuring a seamless rental experience. The vehicles rented from this location are reported to be clean, well-maintained, and reliable, allowing customers to travel long distances without issue. Pricing is also cited as affordable. While the majority of reviews are extremely positive, there is one negative experience noted. A customer who was only 5 minutes late for their reservation was turned away, which disrupted their family trip. However, this appears to be an isolated incident, as the overwhelming feedback praises Hertz Car Rental - Lexington New Circle HLE for its superior service and customer care.
Most Recent Reviews
May 2026
The two folks who helped me today were excellent. My flight was delayed and they stayed later than they were supposed to so that I could pick up my car. Excellent customer service.
April 2026
Worked with them several times. Always a good experience.
September 2025
People who rented truck before me left it a disgusting mess. Lady who checked me in went out of her way to clean it quickly for me so I could go on my trip with class.
She and the other gentleman at the front of store were courteous and helpful.
More Comments(167)
You May Also Like
- Lexington, Kentucky
