Hertz Car Rental - Lexington Bluegrass Field Airport
Car RentalHours:
4000 Terminal Dr SUITE 105, Lexington KY 40510 Hours
About Hertz Car Rental - Lexington Bluegrass Field Airport
Hertz Car Rental at Lexington Blue Grass Airport (LEX) provides a reliable and customer-focused service for travelers. Many reviews highlight the excellent condition of the vehicles and the positive experiences with staff. Customers appreciate the helpfulness of employees, who go above and beyond to ensure satisfaction. For instance, one customer received assistance after a delayed flight, with staff staying after hours to accommodate their needs. Another reviewer noted the kindness and understanding of the staff when exchanging a vehicle for a more suitable size. While there were some minor issues, such as a vehicle not being clean upon pickup, the overall customer service received was praised. Several customers expressed satisfaction with the short wait times and the efficiency of the rental and return processes. The friendly demeanor of the staff, including specific mentions of employees who provided exceptional service, contributed to a welcoming atmosphere. Overall, Hertz Car Rental at Lexington Blue Grass Airport is recognized for its commitment to customer care and providing quality vehicles, making it a strong choice for car rentals in the area.
Most Recent Reviews
October 2025
Great airport well organized and clean. Wish there were a few more flight options.
August 2025
Shout out to this hertz location. I called ahead to let them know that my flight was delayed and the gal stayed after hours until my flight got in so I could get my car. She was nice to talk to and kind. I really appreciate that, especially after a long travel day.
August 2025
Jennifer was fantastic. She was very welcoming and helped me through the process with her positive attitude. The car was not clean but the customer service I was provided was great.
More Comments(103)
Nearest Hertz Stores
You May Also Like
- Lexington, Kentucky
