Kroger Marketplace is a huge store, the biggest inside Lexington, offering just about everything from fresh produce and meats to home goods and pharmaceutical needs. It is a one-stop shop for thousands of quality food and household products. Many customers are loyal, with some driving out of their way to visit this specific location. Experiences with the staff vary; some customers report wonderful, helpful service where every customer is made to feel important, while others note the service isn't exactly brimming and have encountered unhelpful clerks. The store's size can make it hard to find items for those who do not visit often. Services like grocery pickup are appreciated for their careful packing. While some prefer the self-scanning checkout, they note it requires a clean glass to function well. Overall, it is a large store that is rarely too busy.
