Terrible customer service & return policy. Beware if your shipment gets delayed- window for returning starts the minute you order. No exceptions- no worries. Will shop elsewhere!
July 2021
Went in to exchange a pair of jeans, tried on a dress & ask sales clerk question. Associate at register says we closed at 5. It was 5:05pm & there was another customer in the store. Totally RUDE!!!! Blond was at register & Emily was other associate working.
June 2021
I just filled a bag with clothes to donate, so I gave myself permission to go shopping. Just looking I told myself. LOFT can be pricey, but sales are often excellent. I always head to the sale racks first and, if lucky, have no need to look further. Convenient, plenty of parking, and not at the mall. 78
