This Park Community Credit Union location has closed

Banks, Credit Unions
Park Community Federal Credit Union has a long-standing history dating back to 1965, originally serving employees of General Electric’s Appliance Park in Louisville, Kentucky. Over the years, it expanded its reach to over 500 employment groups and in 2003 became a community chartered credit union, opening its services to anyone in the nine-county Louisville Metro Area. The credit union is known for its commitment to serving the community and providing friendly, helpful service. Many members appreciate the security and reliability of PCCU, especially after negative experiences with other banks. One member shared that they switched to PCCU after being hacked three times in a year at another bank and now feel safe, noting that the credit union does not charge ATM fees and offers excellent customer support. Long-term members value the ease of access and the support they receive, with some having been with PCCU for over 30 years. Customers frequently mention the caring and patient staff, highlighting positive interactions with employees who explain processes clearly and treat members with kindness. For example, one member praised a staff member for walking them through their first experience with a credit union and sharing personal stories, which made the experience comfortable and memorable. Overall, PCCU is recognized for its friendly service, quick assistance with issues like fraud alerts, and a genuine commitment to its members’ needs.

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