Prime Storage in Lexington, KY offers a clean, safe, and conveniently located facility with a variety of storage units to meet different needs. Customers appreciate the friendly and helpful staff, who are always polite and willing to assist, making the experience smooth and stress-free. The staff provides useful information about storage options, including space requirements and climate-controlled units, especially helpful for first-time users. The facility features plenty of driving room, making it easy to maneuver even with large trailers. Many reviews highlight the cleanliness and orderliness of the storage areas, ensuring a pleasant environment for storing belongings. Prime Storage also offers practical amenities such as moving supplies, including tape, boxes, and bubble wrap, to help simplify the moving process. Customers value the first-month free promotion and the overall security of the locations. However, some mention the issue of rate increases over time, which can make long-term storage more costly, and note that the facility closes at 10 pm, which may be a limitation for late-night access. Overall, Prime Storage is recommended for its friendly service, clean facilities, and convenient features, making it a trusted choice for self-storage needs in Lexington.
The great people running the place saved my girlfriend and I $50 when they fixed the lock on our unit and they were fast fixing the lock. Thank you Prime Storage.
October 2024
Great! Helped me store a vehicle across country. Easy to work with. Very nice and helpful people.
October 2024
Very helpful to get my trailer stored for a few days while I'm in the area.
