United States Postal Service
USPS,
Post OfficesHours:
2041 Creative Dr #100, Lexington KY 40505 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to enhance customer experiences. While the majority of reviews praise the helpful and friendly staff, such as Lois, Nancy, Matthew, and Charles, there have been some concerns expressed. Some customers have reported issues with their mail delivery, including a mailman who drives too fast and fails to stop for outgoing mail. Additionally, one reviewer encountered a rude manager who was unhelpful in resolving a mail-related issue. Despite these isolated incidents, the USPS is generally regarded as a reliable and efficient postal service, processing and delivering 47 percent of the world's mail. Customers appreciate the knowledgeable and courteous employees who strive to assist and support the community.
Most Recent Reviews
March 2026
Yikes. Would like to say something good about this location…but seems like every time something is amiss. Either the price for shipping or the long lines or the lack of staff or the kiosk being down or something.. i usually just drive to a further location to avoid if the kiosk is down.
February 2026
Miss Nancy was excellent this morning. Took her time, explained everything, was efficient and so very kind!! it’s rare to find customer-facing employees like that nowadays!
February 2026
Nancy is so great at her job and also very kind! I am very thankful for her help anytime I visit this office :)
More Comments(137)
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