This Verizon store on Harrodsburg Road provides an exceptional in-person wireless experience. The knowledgeable and polite sales representatives offer good customer service in a very friendly environment. They help with a wide range of issues, including answering questions about bills, explaining details, and fixing problems with phones. Assistance is provided for activating replacement phones, upgrading devices like Apple iPhones and Samsung Galaxies, and managing Verizon plans and promotions. Representatives can resolve issues such as phones freezing, help with auto pay to secure discounts, and clean devices. The store also offers wireless accessories and exclusive Verizon services. Customers can call for an appointment or stop by for help.
The costumer service here has been no short of amazing! The employees have been so considerate and are willing to do anything to make sure you are satisfied. The employee Chatham has given me the best costumer service I’ve ever received and is such a good employee overall! I’ve never had this good of an experience!!!
March 2026
I received great service today from Harrodsburg Road store today. Verizon wireless sales representative was extremely helpful, efficient and professional. All of my needs were met.
January 2026
Went into this Verizon store today to get a new phone. My old phone was turning itself off repeatedly. They helped me get a great deal and transferred all my data over too. Went above and beyond
