Cell Phone Stores in Lexington, KY

29 locations found near Lexington

“Sales Representative was very helpful in assisting us in the setup process of our new phone. He was friendly and knowledgeable. This is the location that we prefer, because of the knowledgeble staff and their friendly demeanor.”

4.9 Superb325 Reviews

“Old phone had some viruses on it. The Verizon sales representative was able to remove from old phone and upgrade me with new Samsung and transfer all my information.”

4.9 Superb267 Reviews

“John greeted me from the moment that I walked in. I immediately felt welcomed, and was able to sit right down and discuss switching phone plans, trouble shooting, warranty, and even internet. He gave me the greatest gift of his full attention, kindness and joy, and the gift of his time. I no longer feel like a stranger at Verizon. He is an invaluable employee, who I highly recommend!”

4.8 Superb183 Reviews

“Right before a big trip, of course being my luck, my phone camera randomly decided to stop working! I thought there was no way someone would be able to fix it before I left which was less than a week away. I called CPR Cell Phone and spoke to Matt who was able to see me that same day and fixed it in less than 15 minutes! Matt is knowledgeable in his trade and even made some improvements where the last phone place I went to left some other things in questionable condition. I was delighted that he could fix it on the spot and no new parts had to be ordered. I will definitely come here next time for any phone problems! Fast, affordable, and friendly service. Highly recommend!”

4.7 Superb228 Reviews

“Staff goes above and beyond at this location! My ESIM was stuck during transfer and Jean Paul worked for a whole hour to resolve my problem without a single huff or complaint. He was very helpful, kind, and knowledgeable. I appreciated his help so much!!”

4.8 Superb111 Reviews

“The gentlemen at the CPR store were absolutely fantastic!! We had a unique situation where it’s hard for us to schedule an exact time/day to drop off for repairs due to our work schedules. The store was incredibly understanding, accommodating, and had my screen repaired the same day, within a few short hours! Not only that, on my way to pick up the phone I ran into a wreck on my route. They waited for me to arrive and greeted me with a smile! They even installed my new screen protector for me. I am so impressed. I was able to work with Assurant through Spectrum Mobile to file a claim, schedule repairs and paid the deductible online. Super smooth experience! Hopefully I don’t have another iPhone emergency again but if I do, I’m definitely coming here! ☺ thank you for everything, CPR!”

4.7 Superb198 Reviews

“I brought my phone into this business with water damage, they corrected the problem Same day , no issues, quick , efficient, and a reasonable price, would refer this business to anybody”

4.6 Superb200 Reviews

“I had an issue with my SON'S PS5 overheating and a damaged HDMI port, and I took it to Smart Point—best decision I could’ve made.

Vladimir really knows his stuff. He not only fixed the HDMI port perfectly, but also addressed the liquid metal issue that was causing the overheating. Since getting it back, my son’s PS5 runs like it’s brand new—no overheating, no connection issues, nothing.

What stood out to me was the honesty and experience. You can tell this isn’t someone guessing—he’s got real skill and takes pride in his work. Turnaround time was quick, pricing was fair, and the quality was top-tier.

If you’ve got a PS5 (or any electronics) acting up, don’t waste time or money anywhere else. This is the place to go.

Highly recommend.”

4.7 Superb87 Reviews

“I switched from Spectrum Mobile to Boost Mobile yesterday at the Burt Road store in Lexington and was helped by Silvano. He is an absolute saint! I was having difficulty getting my account opened online on my own and he showed an exceptional amount of knowledge, kindness, and patience. I highly recommend going to this branch of Boost!”

4.7 Superb104 Reviews

“I'm VERY satisfied with the Versailles, Kentucky.. AT&T!! Hunter and the Lady he was working with, helped moi greatly, with buying a phone & block!!

They also provided moi with some water, as I had ran out, and twas VERY hot that day!!

First.. Hunter filled my water bottle up, with some tap water, then the Lady he was working with, brought moi a bottle of water from the fridge!!

I'm a severe diabetic, so this was VERY important to moi -- as I'm suppose stay hydrated, throughout the day.

I thank JESUS CHRIST, GOD ALMIGHTY, they were compassionate with moi that day!! 🙏

Sincerely, The Village IDIOT!! 😀”

4.5 Superb198 Reviews

“Been a customer for years. I don't have any reason to go elsewhere and neither will you. One stop shop for any type of phone issues that one has during the day. Sonny is #1 in the business and will give you the best deal out there.”

4.6 Superb88 Reviews

“This T-Mobile location gives exceptional service. Anytime I've ever come to this location I've always had exemplary service especially from Blake and Dmitri.”

4.5 Superb110 Reviews

“Left my iPhone 15 on top of my wife’s car, found it completely shattered in the road 20 minutes later with very little hope. I went several places and this is the only place that made me feel like I wasn’t being lied to!! This gentleman gave me his honest opinion that fixing my screen was a shot in the dark, but with hope due to my screen still showing the time. Sure enough, I went with the cheapest aftermarket option that he recommended, I was there no more than 15 minutes and walked away with my phone being completely operable! I was able to pull all of my data and transfer to my backup phone. Highly recommend!!”

4.5 Superb135 Reviews

“Still giving them 5 stars. But spent 90$ getting phone back on, and they wouldn't let me use their bathroom. I literally had to go out to my car and pee in a cup. I told them i was a customer for over ten years when they first opened and giving them business today but still wouldn't let me. Unbelievable”

4.6 Superb70 Reviews

“I find it CRAZY when people view their mobile plan as some sort of status symbol. My family has been on Cricket for 7 years and our 3 lines with unlimited data is around $100/mo. Additionally, we needed to go into the physical store for a new phone and had an excellent customer service experience. I don't remember her name, but it was her birthday and she most definitely exceeded expectations had the skill to navigate through our problems, and did so because she could not because she had to.”

5 Superb35 Reviews

“I came into the Nicholasville Rd Verizon store with numerous issues, not expecting many solutions; however, by the time I left, my representative had taken care of everything for me. He was very knowledgeable, kind and friendly and I am deeply grateful. Will be staying with Verizon!”

4.3 Superb190 Reviews

“Was explained step by step exactly what the process is for my trade in credits and they made sure to over communicate with me, definitely most helpful store in my experience.”

4.3 Superb96 Reviews

“She helped me so much with everything quickly and effortlessly I will definitely be telling everyone affordable and easy couldn't have asked for better service”

4.3 Superb117 Reviews

“My wife loves target she loves shopping and I like targets to because they are a cool nice department store that isn't bad to go in and check out for sure. So when we were in the area we stop by this target and gave it a shot should I just go in and shop at different locations another stay out in the truck sometimes I go in at this time I went in and it was a nice clean establishment I like looking at their novelty T-shirts and kind of walk around looking at different things while she goes shopping for her stuff so overall solid experience”

5 Superb32 Reviews

“I had to share with everyone what a great experience I had with this Merro Store. I went to this store last night around 6:30 and purchased a new phone. There was a problem with the sim card which even after the store had closed Mo stayed till 8:00 pm, working hard to fix the problem! Don't go anywhere else for your phone needs by far the best store ever especially the employees!”

4.4 Superb24 Reviews

“Went by there today just to see what it would cost to fix my battery in my phone and was blown away with the great price and speed of service. James was very professional and had my phone fixed in no time! Thanks so much, James!! You’re great at your job!!”

4.2 Good80 Reviews

“Staff is super friendly and always really helpful. The really pretty younger girl really knows her stuff to be so young. The manager Vanessa is on top of anything and everything! She is fluent in english AND spanish. She always has the place clean and welcoming, from the parking lot to picking out a phone,plan, and case. To checkout. She tries to be as helpful and kind as she can poss be. THX North side cricket store!!! SincerelyP”

4.4 Superb32 Reviews

“I can’t say enough about these guys. When I ever have a problem with my phone, they will take the time to show me how to set it up or fix it. Special shoutout to Karmie today for fixing a list of 4 problems!”

4.2 Good43 Reviews

“⭐⭐⭐⭐⭐
Absolutely fantastic experience at this Metro by T-Mobile store! The staff was super friendly, knowledgeable, and patient. They helped me find the perfect phone and plan that fit my needs and budget. The service was quick, and they made sure everything was set up before I left. Great customer service and very clean, well-organized store. Highly recommend this location if you’re looking for quality service and great deals!”

4.1 Good29 Reviews

“Jeff Hanson was very friendly and professional on the call inquiring about setting up a new credit card for our 5G internet service account. I did not have the required account info, so he suggested coming into the store. I did and he took care of me while assisting several other customers. He even made sure the current bill was paid so we did not lose internet service. Awesome 5 Star service, and I highly recommend anyone looking for phone services check out the Lexington Hamburg T-Mobile store, Jeff and his associates are amazing at providing the best customer service experience!”

4.1 Good85 Reviews

“I recently had the pleasure of being assisted by a T-Mobile employee who provided an exceptional customer experience. From the moment I walked in, they were welcoming, professional, and genuinely enthusiastic about helping me find the best plan and devices to fit my needs.

What stood out most was how knowledgeable and patient they were in explaining my options. They took the time to understand my usage habits and budget, ensuring I got the greatest value for my money. Not only did they recommend a plan that saved me money, but they also highlighted promotions and benefits I wasn’t aware of, maximizing my overall value.

Beyond their expertise, their engaging and friendly demeanor made the entire process enjoyable. They answered all my questions clearly and made sure I left feeling confident and satisfied with my purchase. It’s rare to encounter someone so dedicated to both their job and the customer experience.”

3.8 Good4 Reviews