This Verizon store on Harrodsburg Road provides an exceptional in-person wireless experience. The knowledgeable and polite sales representatives offer good customer service in a very friendly environment. They help with a wide range of issues, including answering questions about bills, explaining details, and fixing problems with phones. Assistance is provided for activating replacement phones, upgrading devices like Apple iPhones and Samsung Galaxies, and managing Verizon plans and promotions. Representatives can resolve issues such as phones freezing, help with auto pay to secure discounts, and clean devices. The store also offers wireless accessories and exclusive Verizon services. Customers can call for an appointment or stop by for help.
Sales Representative was very helpful in assisting us in the setup process of our new phone. He was friendly and knowledgeable. This is the location that we prefer, because of the knowledgeble staff and their friendly demeanor.
August 2026
Had issues with phone freezing up and not moving to different screens the verizon sales representative was able to get my home screen back and ads removed
August 2026
Dalton was a superstar and got my plans and phones ported over quickly, he is a super nice guy. I switched to Verizon because T-Mobile kept hiking my plan rate after having my plan for nearly two decades.
