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8AM - 5:30PM
10820 Penion Drive, Jeffersontown
Car Rental
“Frankie and Clay are absolutely amazing! I rent a car from them every week, and a big reason I keep coming back is because of the way they treat their customers. They are always friendly, professional, welcoming, and genuinely helpful.
Their excellent customer service makes every experience smooth and enjoyable. I really appreciate how they go above and beyond to make sure everything goes well. Frankie and Clay definitely deserve recognition for their outstanding service. Thank you both for always making me feel welcome and providing such great service!”
“Service was excellent. I made the reservation easily online. The pick-up was fast. I returned it early and was refunded for my unused day. Christopher took care of my pick up and return. His customer service was amazing. I would definitely use this location again.”
“I had the best experience at the Enterprise Rental car on Plantside Dr.
I had to rent a car for 30 days. My requested car was not available in the timeframe that I needed to pick up the vehicle. The team was very professional, friendly, and understanding of my situation. To my surprise they were able to locate a vehicle that better suited my needs with in 2 day. I exchanged the car and was on my way within 10 minutes.
Everyone I came in contact with went over and beyond my expectations. Thank you Enterprise for the great rental car experience!”
“THE ONLY REASON I'M GIVING 5 STARS IS A YOUNG LADY NAME SHELBY !! SHE WENT ABOVE AND BEYOND TO LOCATE A VEHICLE AT THE PRESTON HWY STORE. GOOD LUCK SHELBY WITH YOUR NEW JOB !!!”
“I had some issues but the guy Kyle if that's how you spell his name made it right. He understood my issue and agreed withme on my opinion on the situation. If you guys go there go through him but the other guys was okay too. I recommend you come check this place out if you're in this area I really don't go to the other locations maybe they're fine but this location they always put me right they always try to give me like a nice car so I recommend this place”
“Great experience with Alamo at the Louisville Airport! All of the staff we interacted with were extremely helpful, friendly, and professional. The process of changing and scheduling our rental was smooth and hassle-free, and everything was handled efficiently.
Really appreciate the great customer service and would definitely rent from Alamo again!”
“My precious aunt was seriously injured in a fall and was hospitalized for several weeks. I was blessed to find Mercy Works and it’s founder Jeff on a referral from a friend. Jeff immediately became involved with essential information and getting ready for her homecoming. He was available to me every time I called with reassurance and true caring. The staff were there 24 hours a day, lovingly helpful and supportive to my aunt and her husband. I highly recommend Mercy Works to anyone who requires top quality care. Jeff and staff- thank you so much!”
“Family member was injured out of country and we needed transportation from the airport to the hospital at 10 pm. They went to the gate and provided great care until drop off at the hospital.
Very courteous and compassionate during the whole time.”
“Went above and beyond!! There was an issue with having the size vehicle I absolutely needed on site when arriving for pickup with reservation. The system showed nothing available until days later. Damen and his crew made a lot of calls and made it happen!! He even went and picked it up, then brought it to me himself. They definitely turned a bad situation into a great customer service experience! Great Job!!”
“I liked how the customer service was 5 stars all around. The guys who helped me renew my rental were great and very helpful. I will never rent from anywhere else besides enterprise because of the awesome experiences.”
“The person who helped me was very helpful and nice , overall I liked and enjoyed the car . The inside could've been cleaned out a bit better but other than that it was smooth.”
“If you need a rental vehicle you’d be smart to choose the Valley Station office of Enterprise Rental Cars!!! The management and staff went above and beyond to ensure that we got our 8 passenger vehicle and they were all extremely professional,courteous, and respectful of our needs and made everything easy for us as I know they were working extremely hard to get us our vehicle!!! Kudos to everyone at Enterprise!!!!”
“Kristina did a great job helping us prepare for our trip! We appreciated her help and good cheer picking up our reservation. Super knowledgeable and friendly and made the experience simple and straightforward.”
6AM - 12:30AM
600 Terminal Drive Ste 8, Louisville
Car Rental
“I would like to congratulate y’all on a great hire and a man named Alik he has excellent customer service. He treated me with respect and he was very helpful. I feel like if National had gentlemen like this throughout their company, many others would rent them so I would like to congratulate you on a great hire somebody who I would personally like to have on my team. Also, it’s probably one of the quickest checkouts I had and I’m sure it’s because of his knowledge.”
“They blew away Miami luxury car rentals!
Coming from Miami Florida to Louisville Kentucky, where luxury and exotic car rentals are as common as grains of sand on the beach, I can confidently say that Derby City Dream Cars absolutely blew away every single one of them out of the water. They beat them all in terms of both price and service. I recently rented their incredible Mercedes Party Bus for my friends bachelor party Louisville, Kentucky, and it was an experience that exceeded all expectations.
From the moment I contacted them, Jason was super helpful, their team went above and beyond. Their lot runner who brought the party van to our hotel (I believe his name was Steve) helped us load everyone up and even gave us the best tips for restaurants and night spots to visit. We were 9 above average sized guys looking to travel in style and give our friend Luis last night as a bachelor a touch of class to make him feel like a celebrity and their van delivered. Everywhere we went people would stop and stare, they thought a famous celebrity was pulling up. It was impeccably clean, luxurious, and had all the amenities we could have wished for to kick off a memorable night.
They were super easy to work with and offered an unbeatable value. I've rented numerous high-end vehicles in Miami, from Lamborghinis to Bentley's, and I've never encountered such a perfect blend of premium quality and competitive pricing than these guys. It's rare to find business owners that are passionate about providing an elite experience without the exorbitant markups.
If you're in Louisville and want to make an entrance with a luxury or exotic car Derby City Dream Cars is the perfect connection. They truly delivered a dream experience for our dream trip!”
“This Branch took real good care of me and help me with whatever situation I had obtaining the vehicle. Mr harrison, Mr reggie, Mr Timmy and the rest of the crew up front were wonderful. However the only issue I had was the car wash crew in the back they do not do a great job of watching the vehicles I was not the only customer who was unsatisfied with the uncleanliness of the vehicle. It's a shame I have to say that because the guys up front go hard for the customers and make sure they're satisfied, it's not a good reflection on them at all. I pray they get the wash crew together. Thank you I will be back.”
“Highly recommend Wheelchair Transport of Louisville KY. One of our family members was in an urgent transport situation and I was unable to find a company that would transport in short notice. Claude D. saved our day going above and beyond to provide exceptional customer service for our family! Thank you Claude!”
“Super easy experience from start to finish. Staff was friendly and had me in and out fast, and the car was clean and ready to go.
I accidentally left some stuff in the car after returning it and they had it sorted out for me quickly — really appreciated that. Great team, would definitely come back!”
“I went through Costco using the Enterprise Okolona location. All I have to say is, in a world where customer service is dead, it isn't here. Aaron Shaw is so helpful, professional, and kind. We ran into a snag, but Aaron fixed it! Right away, he fixed it! I will ALWAYS use this location. I will ALWAYS recommend this location. Everyone here is great really! Aaron Shaw goes above and beyond!! Thank you, Aaron! I greatly appreciate you!!!”
“Courteous & Knowledgable Reese & Nathan were excellent - walked in no reservation and they had me in and out in 15 min! On my return - same & easy to check in! What a pleasure if you have the stress of needing to rent a car - use this location”
“We love renting luxury vans from Cook & Reeves! Our family of 6 thoroughly enjoys traveling on vacation in these spacious, comfortable, rides; and our kids love the large screen TV and entertainment during the trip! It's a great way to travel.
Dan and his team are great to work with from start to finish! Highly recommend!!”
8:30AM - 5PM
215 S Hurstbourne Pkwy #103, Louisville
Car Rental
“The only place to get your next new car. Jon Leidgen is a talented business owner. The legacy is very solid. Next generation of great local service. Bob is proud for sure.”
“I was already renting a car from a different enterprise before coming to this location, the current rental I had was pulling to the right really bad. This location did have anything at the time I had called but the sweet young lady behind the counter told me to call back later in the day because cars were scheduled to be dropped off. So when I called back, she had a car already being cleaned out for me. I am so thankful to have called this place. They had my back when I needed someone.”
“We have traveled out of the country for over 25 years and every trip we have booked, we have gone through all about travel! Customer service is top-notch, any questions you may have they will get right back with you! I feel 100% comfortable booking with a local travel agent as opposed to some website online that you will never know if you get to talk to you. This is a one-on-one personal experience. Highly recommend booking through them.”
“After having an absolute terrible experience at Hertz, I was searching google to find where I could rent a 12 passenger van with a very short notice. I went to U-Save car & truck rental & the man working was the owner. He saw that I had been having a terrible (even tearful) morning & he went above & beyond helping me out! I pulled in crying and stressing about not having a van for the bachelorette party I was throwing just a few hours later & pulled out in a 15 passenger van at a very reasonable price!I will always be grateful for this company, we had a great time & us all getting to ride together in the van made it so much more fun!Thank you!!!”
“I had the best experience with getting a rental car for Avis today! Stephanie P was who helped me in the process & she was phenomenal! I’ve never rented a car before & this was the smoothest process ever. She helped me in so many ways, went above & beyond. Thank you Stephanie, I will be returning to do business!”
“Loved our rental! The fuel economy SUV Jeep Cherokee we rented from Budget allowed us to travel to and from KY to IL only having to fill the tank once! Smooth and safe! Highly recommended!”
“An amazing customer experience with Kenneth. Great communication skills, explained everything, friendly and very welcoming. Definitely coming back to Budget in the future.”
“Was a pleasant experience. New owner was very helpful and friendly. Not far from the airport and it saved me over $100 in “convenience fees””
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“Repeat customer. Would not even think of going anywhere else for body work. Excellent and professional service. Very knowledgeable. Kept me informed of progress of my car.”