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8AM - 5:30PM
10820 Penion Dr, Louisville
Car Rental
“Service was excellent. I made the reservation easily online. The pick-up was fast. I returned it early and was refunded for my unused day. Christopher took care of my pick up and return. His customer service was amazing. I would definitely use this location again.”
“Reasonable selection of vehicles of different sizes, good rates, and informative staff including Alex Wesley. If you looking for a convenient vehicle for any trip or outing, it’s highly recommended you come here.”
“The staff at Louisville Airport were great and took care of us. Our rental had a nearly empty tank and we didn't realize until driving it off the lot. But the staff were incredibly helpful and made it right. Thank you for the great customer service!”
“Family member was injured out of country and we needed transportation from the airport to the hospital at 10 pm. They went to the gate and provided great care until drop off at the hospital.
Very courteous and compassionate during the whole time.”
“Kristina did a great job helping us prepare for our trip! We appreciated her help and good cheer picking up our reservation. Super knowledgeable and friendly and made the experience simple and straightforward.”
“Enterprise is always reliable, but this specific location sets the bar Super High. I had fantastic experience renting from this Enterprise location, entirely thanks to Justin. He went above and beyond, taking the time to help me find the perfect vehicle for my trip. Justin made the whole process incredibly smooth, fast and stress-free. If need a rental, look for Justin--- He provides the absolute best service! Thanks a lot Justin.”
“The person who helped me was very helpful and nice , overall I liked and enjoyed the car . The inside could've been cleaned out a bit better but other than that it was smooth.”
“I’ve rented from this location a couple of times and each time, the service has been great. During the most recent time, I had some concerns about the vehicles they had ready for me and they were very understanding and accommodating. They greet people as soon as they see them, and frankly that goes a long way nowadays! They are super busy but handle it with professionalism!”
“My precious aunt was seriously injured in a fall and was hospitalized for several weeks. I was blessed to find Mercy Works and it’s founder Jeff on a referral from a friend. Jeff immediately became involved with essential information and getting ready for her homecoming. He was available to me every time I called with reassurance and true caring. The staff were there 24 hours a day, lovingly helpful and supportive to my aunt and her husband. I highly recommend Mercy Works to anyone who requires top quality care. Jeff and staff- thank you so much!”
“Super easy experience from start to finish. Staff was friendly and had me in and out fast, and the car was clean and ready to go.
I accidentally left some stuff in the car after returning it and they had it sorted out for me quickly — really appreciated that. Great team, would definitely come back!”
“This Branch took real good care of me and help me with whatever situation I had obtaining the vehicle. Mr harrison, Mr reggie, Mr Timmy and the rest of the crew up front were wonderful. However the only issue I had was the car wash crew in the back they do not do a great job of watching the vehicles I was not the only customer who was unsatisfied with the uncleanliness of the vehicle. It's a shame I have to say that because the guys up front go hard for the customers and make sure they're satisfied, it's not a good reflection on them at all. I pray they get the wash crew together. Thank you I will be back.”
“I liked how the customer service was 5 stars all around. The guys who helped me renew my rental were great and very helpful. I will never rent from anywhere else besides enterprise because of the awesome experiences.”
“Courteous & Knowledgable Reese & Nathan were excellent - walked in no reservation and they had me in and out in 15 min! On my return - same & easy to check in! What a pleasure if you have the stress of needing to rent a car - use this location”
“After some concern with the cleanliness of the car on our pickup of it. When we returned, the dealer was insistent on making it up to us. And he did. I was pleased. Other than these issues, the car (a 15-passenger van we specifically requested) was in good mechanical condition and gave us no trouble during our trip. We will very likely return to this office when we need another rental. Recommended.”
“I have used this specific rental center multiple times and I cannot express the amount of costumer service I have received. I had an issue pop up that wasn't anyone's fault and they went above and beyond to make sure my family got home safe. I feel that the prices are very competitive to other option and agian, it's the costumer service that brings me back.”
“We love renting luxury vans from Cook & Reeves! Our family of 6 thoroughly enjoys traveling on vacation in these spacious, comfortable, rides; and our kids love the large screen TV and entertainment during the trip! It's a great way to travel.
Dan and his team are great to work with from start to finish! Highly recommend!!”
“THE ONLY REASON I'M GIVING 5 STARS IS A YOUNG LADY NAME SHELBY !! SHE WENT ABOVE AND BEYOND TO LOCATE A VEHICLE AT THE PRESTON HWY STORE. GOOD LUCK SHELBY WITH YOUR NEW JOB !!!”
“Highly recommend Wheelchair Transport of Louisville KY. One of our family members was in an urgent transport situation and I was unable to find a company that would transport in short notice. Claude D. saved our day going above and beyond to provide exceptional customer service for our family! Thank you Claude!”
“They blew away Miami luxury car rentals!
Coming from Miami Florida to Louisville Kentucky, where luxury and exotic car rentals are as common as grains of sand on the beach, I can confidently say that Derby City Dream Cars absolutely blew away every single one of them out of the water. They beat them all in terms of both price and service. I recently rented their incredible Mercedes Party Bus for my friends bachelor party Louisville, Kentucky, and it was an experience that exceeded all expectations.
From the moment I contacted them, Jason was super helpful, their team went above and beyond. Their lot runner who brought the party van to our hotel (I believe his name was Steve) helped us load everyone up and even gave us the best tips for restaurants and night spots to visit. We were 9 above average sized guys looking to travel in style and give our friend Luis last night as a bachelor a touch of class to make him feel like a celebrity and their van delivered. Everywhere we went people would stop and stare, they thought a famous celebrity was pulling up. It was impeccably clean, luxurious, and had all the amenities we could have wished for to kick off a memorable night.
They were super easy to work with and offered an unbeatable value. I've rented numerous high-end vehicles in Miami, from Lamborghinis to Bentley's, and I've never encountered such a perfect blend of premium quality and competitive pricing than these guys. It's rare to find business owners that are passionate about providing an elite experience without the exorbitant markups.
If you're in Louisville and want to make an entrance with a luxury or exotic car Derby City Dream Cars is the perfect connection. They truly delivered a dream experience for our dream trip!”
“Made my reservation through Costco travel, but dealt with this location for everything beyond that! They called me the day of to verify that I had everything I needed, it was helpful to know for sure what I needed in hand! When we got there our car wasn't available so they upgraded us to a minivan which was a nice surprise. Both pick up and drop off was very efficient, they had their hands FULL when I dropped off but they were still friendly and professional, working quickly to get us taken care of. I will rent from here again the next time a need arises!”
8:30AM - 5PM
215 S Hurstbourne Pkwy #103, Louisville
Car Rental
“The only place to get your next new car. Jon Leidgen is a talented business owner. The legacy is very solid. Next generation of great local service. Bob is proud for sure.”
“If you need a rental vehicle you’d be smart to choose the Valley Station office of Enterprise Rental Cars!!! The management and staff went above and beyond to ensure that we got our 8 passenger vehicle and they were all extremely professional,courteous, and respectful of our needs and made everything easy for us as I know they were working extremely hard to get us our vehicle!!! Kudos to everyone at Enterprise!!!!”
“After having an absolute terrible experience at Hertz, I was searching google to find where I could rent a 12 passenger van with a very short notice. I went to U-Save car & truck rental & the man working was the owner. He saw that I had been having a terrible (even tearful) morning & he went above & beyond helping me out! I pulled in crying and stressing about not having a van for the bachelorette party I was throwing just a few hours later & pulled out in a 15 passenger van at a very reasonable price!I will always be grateful for this company, we had a great time & us all getting to ride together in the van made it so much more fun!Thank you!!!”
“I was already renting a car from a different enterprise before coming to this location, the current rental I had was pulling to the right really bad. This location did have anything at the time I had called but the sweet young lady behind the counter told me to call back later in the day because cars were scheduled to be dropped off. So when I called back, she had a car already being cleaned out for me. I am so thankful to have called this place. They had my back when I needed someone.”
“We have traveled out of the country for over 25 years and every trip we have booked, we have gone through all about travel! Customer service is top-notch, any questions you may have they will get right back with you! I feel 100% comfortable booking with a local travel agent as opposed to some website online that you will never know if you get to talk to you. This is a one-on-one personal experience. Highly recommend booking through them.”
“I had the best experience with getting a rental car for Avis today! Stephanie P was who helped me in the process & she was phenomenal! I’ve never rented a car before & this was the smoothest process ever. She helped me in so many ways, went above & beyond. Thank you Stephanie, I will be returning to do business!”
“No problems with our rental. They didn’t have the car we requested and we were upgraded at no additional cost. Stephanie was very helpful. Check in/out was quick.”
“Kenneth was very knowledgeable and helpful. I had an issue from a different location. He took the time to calmly explain everything to me to get my situation resolved.”
7AM - 12AM
600 Terminal Dr, Louisville
Car Rental
“I left an item in the vehicle when it was returned. When I returned to the return area, the vehicle was gone. The woman at the return area walked with me to the Gold Counter and explained my problem to the woman at the Gold Counter, This woman looked at my return receipt, radioed a man and described the vehicle. Within 5 minutes of arriving at the Gold Counter, I had the item.”
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“Great place to get something repaired. Had 2 cars taken because of hail damage. Every member of the team excels. From Carrie at the front desk to Belinda. After taking my 2 cars I needed more work from an accident weeks later. They got it taken care of from beginning to end. From knowing my policy and what was covered to bringing my car to me while I was at work. When you hear of a company going above and beyond this is who they are referring to. You have a lifelong customer! Thank you for getting my car back to new multiple times.”