Extra Space Storage on 5420 Valley Station Rd in Louisville, KY offers a wide range of storage options, including drive-up units, climate-controlled and non-climate-controlled units, and parking spaces for vehicles, RVs, and golf carts. The facility features convenient freeway access, wide drive aisles, electronic gate access, and an on-site manager, ensuring security and ease of use. Customers appreciate the cleanliness, professionalism, and helpful staff, especially the store manager who is known for providing exceptional customer service. Many reviews highlight staff members, particularly Danielle, for being understanding, friendly, and going above and beyond to meet customer needs, including negotiating rates and offering guidance. The location is ADA compliant and accepts deliveries, making it a practical choice for various storage needs. Overall, the facility is praised for its security, accessibility, and attentive service, making storing belongings hassle-free and reliable.
Danielle and Gloria were amazing, best service agents I've ever had!
June 2026
Danielle has AMAZING customer service! She took care of all my needs with exceptional customer care! Y’all don’t sleep on this place! Great pricing and clean facility!
June 2026
Great working with Danielle very helpful and informative
