About Hertz Car Rental - Louisville Standiford Field
Hertz Car Rental at Louisville International Airport (SDF) provides a wide variety of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers report consistently positive experiences, highlighting the staff's courtesy, patience, and eagerness to help. Multiple reviews praise the friendly, efficient, and understanding service, noting that employees make customers feel respected and treated like they matter. The vehicles are consistently described as great, with specific mentions of a smooth-driving 2025 Kia with excellent lane assist and a Nissan Altima that was super clean, smelled good, and was impressively fuel-efficient. The overall condition and cleanliness of the cars receive high marks. The rental process is noted for being quick and hassle-free, even during late-night arrivals. These positive interactions have fostered strong customer loyalty, with many stating they will choose Hertz for future travel and go out of their way to rent from them again, considering them a saved vacation. The location is recommended to others.
Awful customer service. No one ever answers the phone. Their lost and found is in shambles. I scheduled a pickup for something 3 weeks in advance and when I get there they tell me they don't know where anything in the lost and found is at because someone quit like 2 weeks ago. 2 weeks and you can't get any of your shit... read full comment
September 2025
Nice tech. Very clean with full tank of gas. Very professional employee Thank you very much
September 2025
Hertz from airport to airport cars are always available and services are always great
