Lowe’s Home Improvement in Louisville, KY, is a go-to destination for all home improvement needs, offering a wide range of gardening supplies, appliances, paint colors, and patio furniture. However, customer experiences can vary significantly. Some shoppers appreciate the store's organization and well-lit environment, noting that private label products are high quality and reasonably priced. Unfortunately, there are concerns regarding customer service. Some customers report poor experiences with certain staff members, describing them as unhelpful or rude. Issues with inventory management can also lead to frustration, particularly when orders placed online do not match in-store availability. Positive experiences do exist, such as interactions with knowledgeable employees who provide excellent assistance, highlighting the inconsistency in service quality. Several customers expressed dissatisfaction with the installation services, citing long wait times and a lack of accountability among staff. Despite these challenges, many still enjoy shopping at Lowe’s, appreciating the variety of products available. Overall, while Lowe’s offers valuable resources for home improvement projects, the level of customer service can be hit or miss, impacting the overall shopping experience.
We were looking for speakman shower heads ! But Those are only online!
March 2025
I'm just a, do it myself person. They had one choice for pressure treated ply, that was 15/32 and paid over 96 bucks for two 4x8 sheets. Wtf???
September 2024
Got a new camp chef propane burner. Wanted to just get a new hose to fix my old one but they dont carry spare parts. You can get it but you have to order it
