Metro by T-Mobile, located at 5771 Preston Hwy, is known for its great customer service and competitive prepaid plans. Customers highlight the friendly staff, particularly Luis and Aalyah, for their professionalism and willingness to assist. Many recommend the store for its good deals on phones and personalized attention, with one reviewer praising Aalyah's impressive handling of a difficult customer situation. However, there are some concerns about language barriers, as Spanish is not spoken at this location. Overall, Metro by T-Mobile offers a positive shopping experience with a focus on quality service and support.
Come into the store coz I was frustrated with my previous carrier. As soon as I stepped into the store I was greet with a smile and I was able to walk out the door with and brand new phone and goodies for $120. Come check them out and ask for Luis
August 2025
Great costumer service experience at this location 100% recommended coming in here and ask for Luis. He's will take good care of you
July 2025
I 💯% recommended this store to anybody that wants good costumers service and good deals on new phones. Luis was awesome help . Thank you
