PNC Bank is known for its passionate and caring staff, with a manager who is welcoming and knowledgeable, making customers feel valued. However, the credit card department receives negative feedback, as many customers feel it is money hungry and has issues with late fees, even when payments are made on time. This mixed reputation highlights the bank's strong customer service in some areas, while also pointing out significant frustrations with credit card processing and fees.
Friendly service, long wait for appointments, bank tellers were helpful but made several mistakes on my wire transfer.
April 2025
Passionate and caring about your banking needs.. Amanda one of the banks managers.. is always welcoming you with a smile on her face.. takes the pressure of being patient and honest and optimistic about your future and very knowledgeable..
June 2024
All the ones close to me were busy. Had to go to this location for help
