Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate finding good prices and good service, making it a favorite shopping spot. However, some reviews mention issues with store cleanliness and organization, especially in the shoe area, which can look messy and poorly maintained. There have also been concerns about shoplifting and store safety, with employees watching customers closely. Despite these problems, many shoppers enjoy the store for its affordable prices and variety, considering it a top place to shop.