Spectrum Store
Spectrum,
Cell Phone Stores,
Internet Service ProvidersHours:
4152 Towne Center Dr, Louisville KY 40241 Hours
About Spectrum Store
Spectrum Store offers a range of broadband Internet, mobile, and cable TV services at its location on 4152 Towne Center Dr, Louisville, KY. Customers appreciate the professional and helpful staff, particularly highlighting the efficient service at the Town Center store. Many reviews mention the quick check-in process, with wait times often under 10 minutes, even during busy hours. For instance, one customer successfully activated two mobile lines with comprehensive assistance from staff. While some customers experienced initial issues or long wait times at other locations, their experiences improved significantly once they visited the Towne Center store. Staff members like Victoria and Judy received praise for their patience and professionalism, effectively handling service transitions and customer inquiries. Overall, the Spectrum Store is recognized for its great prices and services, making it a recommended choice for those seeking reliable Internet and mobile solutions in the area.
Most Recent Reviews
December 2025
Towne Center Spectrum Store customer service rep Jon was absolutely awesome tonight. He was courteous and professional and worked all the angles to try to address our needs. I couldn't imagine anyone doing a better job than he did for us.
December 2025
Went to the Spectrum store located in the highlands on Bardstown Rd. My wait time to return a spectrum receiver was 15 minutes. There was only 1 employee working at this location on the day 1 returned the receiver
November 2025
I received excellent customer service at the Town Center Drive store from Victoria Dietz. On 11/21/2025 she signed me up for bundle services with the transition of my phone from AT&T to Spectrum and handled the entire process for me with patience and professionalism. She is an asset to the Spectrum team.
More Comments(109)
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