United States Postal Service
USPS,
Post OfficesHours:
1527 Highland Ave, Louisville KY 40204 Hours
About United States Postal Service
The United States Postal Service location receives reviews noting that the clerks and carriers are friendly, hard-working, and helpful, often working under stressful conditions. Customers appreciate the low shipping costs compared to other carriers and find the location to be clean and efficient for sending packages and mail quickly. However, significant criticisms include very unpredictable and spotty hours, including variable lunch closures, and a consistent lack of amenities. There is no drop box for packages inside or outside, no self-service kiosk, and frequently long waiting lines. Several customers, including business owners, strongly recommend adding a kiosk and night drop boxes to improve service, feeling the busy branch needs more support from higher management. Despite the operational shortcomings, the employees are widely praised for their patience and dedication.
Most Recent Reviews
August 2026
This location is consistently closed during posted business hours, making it difficult to rely on.
August 2026
My break was spent walking over to drop off a package. No way to do that at this location without a staff member. Please reliably be at work. That's it.
August 2026
Wouldn't help me with tape on a package. Then I came in the next day at 8am when they were supposed to be open and they were closed. I even waited 20 minutes just in case.
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