United States Postal Service
USPS,
Post OfficesHours:
4500 Annshire Ave, Louisville KY 40213 Hours
About United States Postal Service
The United States Postal Service provides helpful customer service, with employees described as extremely helpful over the phone and in person. One person was assisted with setting up a redelivery for a missed package, which was dropped off the next day with no issues, leaving them with their problem solved. Another employee was able to confirm a customer's suspicion about an advanced scam involving a fake company and false tracking information for a package that did not go to their address. While some issues must be forwarded to a postal inspector, the staff treated customers very well and did their best to understand and communicate, helping to resolve problems.
Most Recent Reviews
July 2026
Customer service is poor. I turned my stopwatch on to see how long it would take for someone to come & assist me. I waited about 18 minutes, pressing the bell about every 5 minutes.
July 2026
They say they open at 9 but literally sat waiting for 30 mins
July 2026
The postal delivery drive cannot comprehend special delivery instructions and or not read not all, very simple instructions, LEAVE IN MAILBOX V18 NOT OFFICE this has happen multiple times ,I live in the 40218 zip please teach her how to read
More Comments(67)
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