United States Postal Service
USPS,
Post OfficesHours:
4500 Annshire Ave, Louisville KY 40213 Hours
About United States Postal Service
The United States Postal Service provides helpful customer service, with employees described as extremely helpful over the phone and in person. One person was assisted with setting up a redelivery for a missed package, which was dropped off the next day with no issues, leaving them with their problem solved. Another employee was able to confirm a customer's suspicion about an advanced scam involving a fake company and false tracking information for a package that did not go to their address. While some issues must be forwarded to a postal inspector, the staff treated customers very well and did their best to understand and communicate, helping to resolve problems.
Most Recent Reviews
November 2025
Venette is an absolute GEM! Patient, effiecient and knowledgeable. She gives the postal service a great reputation. Keep it up V!!!
September 2025
I will say I've had my share of problems with the fill in mailmen. My usual guy was pretty good. Today I met a new young mailman on my route and he was so friendly and extremely polite. I am on Illinois avenue near the hospital. If we could only have more employees like him. I hope he gets a raise for his quality service.
August 2025
Person was extremely helpful over the phone with helping set up a redelivery for a package I missed (I wasn't informed by the seller I would need to sign for it). And the delivery driver dropped it off the next day with no issues.
More Comments(64)
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