Cellular Sales at 6475 Bardstown Rd. is a friendly Verizon store that provides a helpful and easy in-person experience. Customers can get assistance with upgrading phones like Apple iPhones, Samsung Galaxy, or Motorola edge+, and learn about various Verizon plans. The staff offers great discounts and makes it easy to add new lines or change accounts. Many reviews mention how helpful and kind the representatives are, especially when helping with screen protectors or choosing new phones. Customers also appreciate the store's promotions and accessories. Several reviewers highlight their positive experiences, with some switching from other providers to Verizon and feeling very satisfied. Overall, the store is known for excellent customer service, helpful staff, and a smooth shopping experience. It’s a good place to visit for phone upgrades, plans, and accessories.
I had a great experience today at Verizon! I went in to get a new phone because my phone was 8 years old. Very friendly, helpful, he explained everything. Couldn't have asked for better service.
January 2026
My husband's phone got in a fight with a lawn mower and lost. We needed a phone quickly and decided to upgrade both phones. We called the rep we have been working with for 8 years and he helped us pick out 2 new phones and we'er back in business in no time. The Fern Creek store is Awesome.
June 2024
I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.
