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“I had a great experience today at Verizon! I went in to get a new phone because my phone was 8 years old. Very friendly, helpful, he explained everything. Couldn't have asked for better service.”
“I came to the verizon for help with my watch. The girl fixed my watch and looked over account. There were old lines i didnt know i was paying on she kindly removed those for me. She also reset my apple passwors”
“was a good experience, andy was amazing, ashton was funny they deserve a raise! ashton greeted me and was awesome although he just started lol. but andy was also nice and amazing would go again :)”
“Luke was amazing. He made everything really easy to go through. We switched from t mobile. The walk in customer service was much better than t mobile ever was. The store manager I believe his name was DJ he went on and got our plan and phones ready for us. He even took into account of my work day id probably need a work line (I do) and was able to bundle and get us a good deal. Way cheaper than t mobile with wayyyy better phone service. I want to thank yall for all the help and being amazing at customer service and your job in general!!”
“Jennifer at 1679 old Preston hwy was amazing. she helped me with everything I needed with the ACP benefits. Great personality very sweet!! plus she helped me find a really cute case for my phone, for a great price thanks Cricket!! ?”
“Mandy was an absolute breath of fresh air! Not only was she able to fix my issues with the phone, she actually brightened my whole day! I'm so glad cricket was my first stop today as it was a great way to begin the day. After telling me how young I looked (I'm 40?,) instead of turning me away and having me call 611 she actually got on chat with them herself and resolved the problem for me!? And even when we had a couple bumps in the road she didn't give up, she was persistent, and she resolved the issue. Thanks again Mandy! And great job to Cricket for picking her as part of their team!
#satisfiedcustomer”
“Jack from the outer loop store was very helpful. Made the process of switching our daughters account and transition to her husbands account easy. He also saved us money on our account while getting new Iphone & Samsung phones. He took the time to explain everything so that we understood the new phones. Not only was Jack helpful, we noticed that all the employee's went beyond to help the customers they were working with.
GREAT TEAM!!”
“Came into ATT store in Fern Creek today to add a line to my account and get a new iphone. Ethan and Kaleb helped us. I have been an ATT customer for 20 years. This has been by far the best experience I have ever had with ATT. Ethan and Kaleb were very personable and very knowledgeable about the products. They helped us choose a phone and accessories and then gave a quick tutorial how to use an IPhone( had an Android before). They were phenominal.!!!”
“Had a really rough week and a worst day mentally until I visited Cricket on popular level. Roberto, believe he’s in management not sure lol but he was absolutely fantastic! My attitude change and my day ended well because of him. Got my new phone on & working and have my eyes set on the display pink flip touch phone! Thanks to Roberto! Please give him a huge pat on the back, his customer service went above and beyond, literally turned my whole day around with his engagement and professional! I will be back to get that pink flip touch phone very soon! THANKS AGAIN”
“The location is kind of rundown, but the inside of the store is clean and well kept. The gentleman working there was very polite and attentive to my needs and questions and helpful.”
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“Andy was very good he took very good care me and answered all my questions ( you sent me a ssurvey and I accidentally hit very dissatisfied please ignore it or send me another one)”