“they were very polite and respectful. I want to say Chris and Kristan the manager and an the employee at the Newport ky location was extremely helpful and was very honest about what my car needed and I know a lot about cars the only reason I use Firestone is because of installing tires and doing my alignment, which I obviously can’t do at home or in my garage. So the amount of respect I have for Firestone is astonishing. Thanks Firestone Sincerely Jeremy Cantrell”
“Making a semi delivery here. Very friendly people. Do come in and out using Brighton Street. It's narrow with several stop signs, but the way to go. Nose in around back through chain link gate opening and check in.”
“Car shops are my biggest fear, I started with John Nolan after tire discounters claimed I had a bad ball joint and was dangerous to drive. I brought it to John Nolan and Pete took me out to the garage and showed me nothing was wrong with the ball joint, he showed how it should feel and let me try it as well. That was 5 years ago and that ball joint is there on the car. They don’t fix it unless it is broke and are good at explaining something is dangerous or just needs to be fixed in the future. In over 40 years I have never had such honest service, I have 6 cars in my fleet and they keep them road worthy at a fair price.”
“Bernie was great. I had a a very small hole in my tire, and I wasn’t sure if they were going to be able to patch it but they did. The service was quick and everybody was super pleasant. I will definitely return with future issues!”