Great Lakes Ace is a local Ace Hardware store that prides itself on providing exceptional customer service and a wide selection of quality products. Located conveniently near a Kroger, this newer store features a well-organized layout that enhances the shopping experience. Customers consistently report being warmly greeted upon arrival, and the staff is known for being friendly, knowledgeable, and eager to assist with any needs. Whether it's home maintenance items or specific projects, shoppers appreciate the store's extensive inventory and prompt service. Visitors have highlighted the unbeatable customer service, with many noting that the staff goes above and beyond to ensure they find exactly what they need. From helping with paint selections to offering same-day service for lawnmower blade sharpening, the employees demonstrate a commitment to making the shopping experience enjoyable. Although some may find it a bit further than larger chains like Lowe's or Home Depot, customers express that the extra drive is worth it for the personalized attention and support they receive at Great Lakes Ace. Overall, this hardware store is celebrated as a "helpful place" in the community, where customer satisfaction is a top priority.
Very friendly and helpful staff, I needed a chip key I bought online cut so I could program it, other stores wouldn't cut customer supplied keys, but great lakes did, saved me allot of time and money verses a locksmith.
May 2026
The people that worked there were friendly and outgoing!! They helped me quickly with a smile on their face!
November 2025
Great ACE hardware plenty of inventory and cool things to look at
