Cell Phone Stores in Oak Grove, KY

“Every time I go to this store I have an amazing experience. These people are extremely great at what they do and I appreciate them for the hard work they do. I would like to mention 2 people that have gone above and beyond with their customer service, Elizabeth Parent and Madison Goda. Elizabeth fixed a multi month fraud issue that the Verizon help lines pushed off time and time again. She dealt with many call transfers until she got to the bottom of the issue and was faster at it I than my folks who are still grateful now. As for Madison, she gave me multiple different options to ensure I got what I needed, was an amazing person to be around, has amazing conversation skill, and even took the time to go through hypothetical prices depending on what I might purchase. Honestly there was never a dull moment in our interaction. With all of that said if you ever happen to be helped by these ladies be prepared for some of the best service I believe you can get. They have a good outlook on things and a relatability that you can’t pass, which just makes the experience great. Thank you guys so much for your help and keep on trying your best! ?”

“Needed a new phone and stopped in to see what was available. Genevieve is a Rockstar new phone purchases and data transfer from my old phone. Thanks to Genevieve for all the help and great conversation.”

“Nece was wonderful!! I went through a terrible fraud ordeal with someone stealing my identity. She was the only between customer service on the phone and having to appear in person, that made me feel at ease. She needs a raise!!”

“Bring a over the road truck driver i definitely make a lot of stops shopping at Walmart for my groceries and other goods while I'm on the road to avoid eating out as much as possible, this location was very well kept and organized with the amazing employees assisting customers even on a very busy weekend, my overall experience at this location was great.”