Metro by T-Mobile at 110 Needmore Rd Ste D offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and professional staff, especially noting their helpful and patient service. The employees are described as transparent, relatable, and efficient, providing an outstanding customer experience. Many reviews highlight how staff members quickly and effectively handle issues, upgrades, and porting services, making the process smooth and enjoyable. Customers also appreciate the store’s welcoming atmosphere and recommend it to friends and family. While some mention broader company issues, such as connectivity programs, the store staff is consistently recognized for their top-notch service. Overall, this Metro store is known for its excellent customer care, helpful staff, and quality products, making it a preferred destination for those seeking reliable prepaid plans and the latest mobile devices.
Kimberly has been the exceptional help that need from this company. She has been patient and understanding with all her customers.
March 2026
Jay deserves a raise! Whatever you pay him, it's not enough. 🤜🤛🍎👨🎓
August 2025
Highly recommend coming at this location. Just bought a new phone today and customer service was very helpful and overall amazing. Will come back soon again
