“Upgraded to the new Apple iPhone 14 ProMax with Keegan recently. He walked me through everything, was thorough, kind, knowledgeable, and awesome! Thanks for making a long experience great! Highly recommend and I love love love my new phone!”
“I have a son with autism who is extremely into phones he has so many when one stops working he thinks his world has stopped he calls Rick the phone Dr and some times I think he brakes them on purpose just to go see him and trust me Rick has fixed over 20 phones for my son we love him and his amazing workA++++”
“We changed from Verizon to AT&T because the prices were through the sky only on plans, we were very well attended to by Logan H. He helped us with the plan change and we also changed the internet at home!! Great seller”
“Some years ago I wandered into one of the Verizon stores and met William Green, whom provided me with an excellence in service. He is now ABSOLUTELY my go to for anything I need from Verizon! ALWAYS consistent , kind and reliable!It has been refreshing to have someone with his magnitude of dedication professional presence!”
“I was helped quickly and efficiently. Customer service was top tier. I wish I could remember all three of their names, but one of the employees that stood out was Erica. While attempting to transfer my phone number from Spectrum, I was met with an extremely rude Spectrum representative. I have anxiety and hate confrontation, but Erica stood up for me and I was so grateful. Her and two other associates (I think the guy's name was Chris I don't remember the other girls name) worked with me through that frustrating phone call, and we're able to get me in and out as quickly as possible. Communication was also amazing. They took that complicated, anxiety-inducing situation and absolutely crushed it with incredible customer service. I don't know what they're being paid but they deserve a raise, or some incentive because they are impeccable.”
“I CAME INTO METROPCS THIS MORNING TO PORT OVER A NUMBER AND THE LADIES WAS VERY PROFESSIONAL AND OUTSTANDING WORKERS WHO GET THINGS DONE AS WELL DO THERE JOB TO THE FULLEST WITHOUT QUESTIONS AND THIS STORE IS OUTSTANDING WITH THERE 2 FEMALE STAFF WITH GREAT CUSTOMER SERVICE. I WOULD RECOMMEND ANYONE TO COME TO THIS STORE AND I WILL BE BRINGING FAMILY AND FRIENDS TO THIS STORE LOCATION”
“I must say, after being with Verizon for 25 years, I was skeptical about switching to T-Mobile BUT the customer service provided at this store by Evan & Andrew was TOP NOTCH. Both went above and beyond to make the experience for my hubby and me the best customer care we have seen ANYWHERE in a long, long time. Thanks guys~here's to 25+ years of you and T-Mobile. They truly have 5☆ workers in you!”
“Every time I come into this store a man named Michael helps me and I seriously wouldn't know how to even work my phone if it wasn't for him. He is seriously the only person I ever want to deal with when I come to metro. It's always a great experience going to this store. Michael has once again kept Metro a very happy customer.”
“I only leave GREAT reviews when an establishment is worthy..This T-Mobile store is definitely worthy!!! I have dealt with almost everyone in this store, at some point and I can truly say that it has been a great experience! Everyone is so kind and knowledgeable, that it makes you want to come back. Throughout all the phone companies I have been with, they are by far the BEST!! Which is why maybe I have 4 phones, a watch line, internet, and 3 trackers through them! They are AMAZING ?”
“Omai and Brian were incredibly knowledgeable and helpful. Brian could have been rude when I doubted him about switching the company switching to 5G and disrupting my service but instead he helped me find a phone that works.Omai knew just what to do to fix my screen problems. Best store by far!”
“Every time I have a problem they will take the time to fix it. they are all very pleasant and knowledgeable and never make me feel I am a bother whether problem complicated or simple”
“Last week I called Cricket for a price on two cell phones and I spoke with Alexa, who informed me that she was working at a different store that day. Based on the prices she quoted, I told her I would be there the following day, assuming that the prices would still be good at that location.After driving for an hour to get to the Cricket store I called, the employee who was there gave me much higher prices and he was not very friendly. I called the location where Alexa was working, and she not only honored the prices she gave me the day before, but she stayed after the store closed to help me with the set up of my new phone. She went above and beyond to offer superior customer service and she did not act as if she was inconvenieced at all. She deserves a raise or a promotion!”
“I went and purchased the T-Mobile 5G Gateway. The lady helped me tremendously. She actually took it out of the box and set everything up for me and had it running before I left the store. All I had to do was take it back out of the box when I got home and plugged it in. All I had to do was wait for the signal and connect my devices. She avoided any type of trouble shooting I may have encountered if I had taken it home and set it up myself..”
“I came to the boost store to help my mom with her cell phone and I saw two new workers I was thinking of boy nothing will get done today but toy surprise they were Very respectful and knowledgeable aboutyoms phone I'm so happy I came in todayThandi person”
“Had to replace a damaged phone. Clerk who waited on me quickly retrieved a phone from stock that matched the one I damaged and switched it out in under 15 minutes. Quick and professional service, that's why Cricket is the ONLY cellular provider I will use.”
“Ashleigh and all the employees at this location are great the energy in the store is what you want to feel in a location great attitude all around and very helpful and understanding love it !!!!!!!”
“Great service agent took the time with me to make sure I was able to get my wife a nice Christmas gift iPhone 15 she really cares for her customers provided top notch service thank you very much…”
“I really appreciate the way things were taken care of. Trish did a great job helping me transition from my very outdated phone to a new one. She answered my concerns and took time to make sure that I didn't lose anything wanted to save from the old phone. I give her a 5 star rating.”
“I had a problem with my iPod thought it was a battery problem but it was something else. Love the manager there she is very friendly an takes the time to explain things to you.”
“I want to thank Kyle for going above and beyond in his customer service last week. He spent about a little over 1 hour trouble shooting my phone to see what was wrong with it! I had spoken to someone else on the phone and was told it needed to be replaced. I was so upset, as most of us, we use them all the time. Thanks again, Kyle!!”
8:30AM - 8:30PM
2560 Wilma Rudolph Blvd, Clarksville
Mobile Phones
“Shawn and Jason are truly the best customer service guys I have ever been around. They both spent time with me and helped me switch over my new phone as well as get me set up on First Net. I had forgotten all my passwords and they patiently, politely, and effectively helped me to recover all my passwords. It took some time and occasionally they would have to break away and check on another customer or help coworkers but each time they said they would be rigjt back and they were. They are great people and exceptional multi-taskers. They could make any business make money just because of they are. Great experience, great service, great people!”
“I've always been an Android user for life, but I recently made the switch to an iPhone. Well, it goes without saying that I was totally oblivious of many of the settings, features, and other things. The representatives were outstanding and went above and beyond to assist me with any questions, problems, or concerns. I couldn’t have asked for greater customer service. I didn’t want to appear annoying, and came twice in one day to ask for assistance. I was reassured that "it was no problem!" The representative, Anna, is an absolute delight; she is such a nice, polite, and patient young lady. She took care to fix my mistakes and was of huge assistance, especially when it came to re-connecting my car to Apple CarPlay. Anna, YOU ROCK!!!! I’m forever grateful for your help, professionalism and kindness. ❤️? All the representatives are phenomenal.”
“It was actually a very surprising experience. I wasn't very happy with some service a few years back so I've avoided that store until now. When I went in there the new people that are working there were very nice very helpful very courteous and aimed to please. I was very happily surprised. Thank you”
“The pharmacy hit the ball out of the park today! They spent so much time helping get the price of medicine to something reasonable. There are good people & good things come to those who wait! I can't thank the pharmacy enough for their patience and for going well above @ beyond!!!!”
“Go see Tracy. She’s awesome. I walked in and paid my bill and I walked out saving 80 bucks on my future bills. I would give her 10 stars if it went that high. Thanks again Tracy.”
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“I went feb 9 at 4:30 and got met by delton great customer service I needed a hdmi port fix on a ps5 he had more than just mine so it took till the morning which was fine and it was first thing in the morning with a workin PlayStation and a free 90 day warranty while still have great customer service and gettin advice on how to keep the PlayStation safe definitely a great system and mobile device repair place will be coming back if needed”