Cricket Wireless Authorized Retailer in Owensboro offers a friendly and helpful service experience for customers seeking cell phone plans. Customers appreciate the knowledgeable staff, especially Ashlynn, Kevin, and other team members, who are described as friendly, professional, and respectful. They assist with switching from other providers, making the process smooth and easy. Many reviews highlight how the staff goes above and beyond, such as staying on hold for long periods to help with number porting or providing thorough answers to questions. The store provides a variety of plans, including unlimited talk, text, and data, without requiring an annual contract. Customers can also benefit from free perks like visual voicemail, an organized app, and options for reoccurring bill pay via debit or credit card, which offers a discount. The store often hosts customer appreciation events, with free food and chances to win prizes. Customers frequently mention how the store's service is a stark contrast to previous experiences with other companies, especially those that put customers on hold or hang up during cancellation processes. Overall, the staff at the Owensboro Cricket store is seen as dedicated to providing top-notch service, ensuring customers leave satisfied and informed. This location is a good choice for anyone looking for reliable service, helpful staff, and perks that enhance the mobile experience.
This is a damn good phone company to have. I've never had a dropped call or interruptions. Plus customer service is always there when I need them. 5 stars baby.
December 2023
Ashlynn and Kevin are amazing!!! They are very knowledgeable, helpful, friendly, and professional!!! They are a huge asset to this company. They're work easily sold me on switching services!
April 2023
I love cricket! Strongly recommend for cell phone service!
