Best Buy is an awesome place to shop for big electronics like TVs, speakers, and laptops, which do last a long time. Customers find great deals and not bad prices. Some associates are very friendly and helpful, offering recommendations. However, help can be hard to find at times, leading some to order online for pickup. The store's stock is inconsistent; while big ticket items are there, other tech products are hard to find and some sections are poorly stocked. The experience varies, with some customers very satisfied and others feeling they might as well have shopped elsewhere.