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“We went to Harold's Auto parts to find some 18-in tires for my truck. It looks like he has a lot of inventory and we were confused as to which building to go to or where to park overall a great place”
“We 1st went to another Honda dealership in Frankfort and despite my wife having bought a vehicle from them in 2019 and having her CRV serviced there regularly, were disappointed with the approach in trying to buy a new CRV 2026. We were told we wouldn’t get it cheaper and that was their “best” price.
We then went to Gates Honda in Richmond and had a completely different vibe. Kyle, Carl and Richard were superb, friendly and professional. Felt so comfortable that they wanted to sell the car to us and not as we had earlier felt that morning, that we should be grateful that Honda Frankfort should sell the car to us.
My wife and I are grateful for our new Honda and will be getting the servicing done there and would recommend them.
Oh and we did get a better price. And my wife preferred the color ?”
“I was contacted immediately after an online inquiry . Set an appointment, the car was parked out front and under cover as it was raining . I felt no pressure during my test drive . I was allowed to inspect as long as I wanted without anyone hovering”
“Berea Collision went ABOVE AND BEYOND to get my car back to where it was before our wreck. They worked with us, and were always SUPER nice and professional. They answered all our questions and our car looked GREAT after.”
“Joe Hudsons Collision Center prides themselves on customer service and getting your vehicle serviced in a good timely manner! I HIGHLY recommend this auto/body shop!”
9AM - 5PM
930 Commercial Drive, Richmond
Auto Parts
“Very helpful crew to work with. And Showed the up most appropriation for my buisness, something that you rarely find in any buisness. Will be doing alot of buisness with these guys”
“Just had some hail damage repair done on my 2018 Nissan Murano. The staff at Joe Hudson's went above and beyond. Couldn't be more happy with the results. Highly recommend these guys”
“O'Reilly in Richmond is great. Some of the employees are more knowledgeable than others but all of them are helpful and get the job done. They stock an insane amount of parts. They frequently have parts I don't expect them too.”
“The owner is very nice. Took my truck in to have it worked on. He fixed it within a couple of hours. I highly recommend him. I will continue doing business with him.”
“Unexpectedly our EV stopped working on a 11 hour road trip! The service writer was nothing short of amazing and Mike in the parts dept even gave us a ride to pick up our rental car!! Top notch”
“Just used their pick up and return service to have our Ford Escape get a 100,000 mile servicing. I was very impressed with the service and the amount of real time updates I received.”
“Kentucky Collision is hands down the best body shop I’ve been to. The work is awesome, they clean the car inside & out before you pick it up , they deal one on one with the insurance company. They give progress updates via text. The
Work is always completed before expected time. Also there is a person assigned to your car so not only are they the liaison, but they give updates so you don’t have to call. But if you do, just speak with customer service rep assigned to your car and they can answer any questions.”
“Had the part I needed, 2 times consecutively. For a truck thats over 10 years old. So I definitely call that exceptional service.
The young man that took care of me was Very friendly.”
“I was doing some at home car audio wiring , and I needed a few things to get my vehicle squared away. I went in to Richmond’s Tint and Audio Center, and Derrick told me that he didn’t have a kit for what I needed. He then said “hold on and let me check something.” He went to the back, and a few minutes later he emerged from the back with everything I needed or equivalent use. He charged me a very reasonable rate for the things I needed from his supply. It was nice to have someone go the extra mile to help save me a trip to the blue super center down the street. I immediately made an appt for some window tinting, because I knew the people doing it care about their work and community.”
“Honest and upfront experience. They made sure to call me before they did anything that wasn’t previously talked about. The work that was done was done right and they Even left my car smelling good with fresh mints in a cupholder.”
“Saved our butts on our family trip down to Hilton Head! Eager and ready to fix our tire issue and were so friendly! Thanks to Smith’s Tires down the road for the rec, also a great place.”
“Bought a wheel bearing for my truck a couple months back, unfortunately the new wheel bearing failed.
I had a bit of a panic because I bought it online and had no clue where the receipt was now, I went into the store and explained my situation.
A younger fella helped me, he explained how to find the original receipt using the advance app. The store manager Stephen was such a nice dude, the younger fella had to speak to Stephen about the process of returning the wheel bearing because it was an online purchase.
Both of them keep me informed and was able to credit my card so I could purchase a new wheel bearing.
The younger fella already had the new part on the counter by the time the return process was completed.
Over all I am extremely happy with the customer service I received and how knowledgeable the staff members where.
I think it is important to say that the employees had a smile on their faces, I feel like that is an important detail.”
“Came back...FINALLY! You have a female employee who knows her stuff. She was helpful and did not talk down to me since I do not know much about cars.
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The females that work here have zero knowledge when it comes to automotive information. Maybe try hiring a female machanic. Talking to a male, they tend to talk down to you (not intentionally but they do), talking to a knowledgeable female machanic is who I prefer. Maybe I will have better luck at another part store.”
“My family was in a wreck that ultimately totaled my car. We were stranded three and a half hours away from home.
While dealing with my insurance company, investigating the at fault party’s insurance company delays, and endless phone calls, the team showed genuine compassion, patience, and understanding every step of the way.
What stood out most was their empathy and integrity. They consistently went above and beyond to help me in a very stressful time of my life. (Still going through it) not only with getting my totaled car taken care of but personally, they built that business/customer relationship from the very first call that Kristy answered.
Customer service isn’t what it used to be, now days it’s all about profit, “out for myself” kind of service, extremely impersonal. Kelly and Kristy reminded me there are people who are willing help in any way possible.
I am truly grateful for everything they did and would recommend them without hesitation to anyone looking for honest, compassionate, and professional service.
Thank you for making an extremely difficult and stressful experience a little easier.”
“Andrew and staff at the service center are phenomenal!!! We were heading south from Morehead to Tennessee for a UK basketball game and had a flat tire. They went above and beyond to find the tire we needed and replaced it for us!!! Had us back on the road in no time in order for us to make it to the game! Fed us pizza too!! Amazing experience!! Thank you so much Toyota South service center!!! Go Big Blue!!!”
“If you’re looking for a specific part that the big chain stores don't carry, this is the place to go. They have a massive inventory of both new and used parts, and since it’s family-owned, you’re usually dealing directly with the owners. I appreciated the 30-day warranty on used parts—it gives you a lot more peace of mind than buying from a random person online. Great local resource for anyone working on their own vehicle.”
“Very new and clean. The employees are sooo helpful and really go out of their way to try and help. They even had people that didn't work there but obviously knew the ones that did, and they even helped me. I don't know much about cars and they still knew what I was talking about!
Very good place for the ordinary or mechanically inclined like me. Lol”
“I can’t rave enough about my experience with this shop! Joe was awesome! He got my bmw wagon in and out over a few days with a last minute repair. Roberto’s swooped in and saved the day! Thank you guys so much”
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“Friendly service, and you deal with the owners.i have been to most of the local junkyards and several of them arent very friendly and a couple downright rude. These guys are very knowledgeable and helpful. Absolutely the best prices I have found anywhere by a significant amount. For example I found doors for a Dodge in perfect condition for half of the next cheapest price of any place I called or any I found online.”