O'Reilly Auto Parts in Richmond, Kentucky, located at 504 Big Hill Avenue, offers a wide range of auto parts, tools, and accessories, along with various services. Customers appreciate the free battery testing, wiper blade and bulb installation, and Check Engine light testing available at the store. Many reviews highlight the exceptional service provided by the staff, who are described as kind, knowledgeable, and willing to go the extra mile. For example, employees have helped customers install parts and even price-matched competitors’ prices. The store maintains a clean and organized environment, making it a pleasant shopping experience. Additionally, O'Reilly Auto Parts features a Loaner Tool program for those needing specific tools for their projects. Overall, the Richmond location stands out for its commitment to customer satisfaction and supportive service, creating a positive atmosphere for all visitors.
O'Reilly in Richmond is great. Some of the employees are more knowledgeable than others but all of them are helpful and get the job done. They stock an insane amount of parts. They frequently have parts I don't expect them too.
July 2026
Always got what I need !! Employees always know what your talking about when describing something.
July 2026
Thomas, the manager, was super helpful in getting me taken care of. I was having some trouble locating a part and he was super respectful and helpful in getting me taken care of. Will definitely be back.
