AutoZone Auto Parts on Big Hill Ave in Richmond, KY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers describe the service as good and laid-back, with a welcoming atmosphere that makes them feel comfortable, as if they're in a long-time friend's auto mechanic shop. The store is focused on customer satisfaction, providing friendly service even to those who are not mechanics. Customers appreciate the great parts at good prices, and the quick and efficient installation services. The staff are praised for their excellent customer service, with one employee in particular, Hailey, being highlighted for her exceptional assistance and professionalism. Overall, AutoZone in Richmond, KY is a reliable and customer-focused auto parts store that provides a positive shopping experience.
I am so thankful for Dennis, David, Tim and Jimmy who went above and beyond to help me out!! What an amazing kind group of men! They were absolutely amazing and I am so thankful to them for all their help!!!
April 2024
Good laid-back Service have never been into AutoZone and felt uncomfortable because everyone attitudes are and the way they treat you like being in a long time friend Auto mechanic shop. Very welcoming
March 2024
This store is about customer satisfaction. Friendly even to someone who is not a mechanic by any measure. Best part store in town
