O'Reilly Auto Parts in Richmond, Kentucky, located at 504 Big Hill Avenue, offers a wide range of auto parts, tools, and accessories, along with various services. Customers appreciate the free battery testing, wiper blade and bulb installation, and Check Engine light testing available at the store. Many reviews highlight the exceptional service provided by the staff, who are described as kind, knowledgeable, and willing to go the extra mile. For example, employees have helped customers install parts and even price-matched competitors’ prices. The store maintains a clean and organized environment, making it a pleasant shopping experience. Additionally, O'Reilly Auto Parts features a Loaner Tool program for those needing specific tools for their projects. Overall, the Richmond location stands out for its commitment to customer satisfaction and supportive service, creating a positive atmosphere for all visitors.
Always very helpful and nice when I come in there. Needed some new windshield wiper blades, not only will they put them on, they will check all your fluids.
December 2025
Fast, friendly, and polite service. Manager was awesome and helped bu changing my tail light.
November 2025
Kelley the manager at the Richmond store! This lady went above and beyond to help me get wipers put on my car. She’s a trooper 👏🏻
