“Needed to have a battery replaced on a 2021 Mazda cx9. Isaac at the Shelbyville location was very accommodating on Sunday 8/23 at 11AM and was more than willing to advise on which battery was needed and personally took the time to swap out the old with the new one. Before coming to O Reilly’s, I stoped at the Shelbyville, KY Auto Zone who tested the battery and said it was “low”. The Shelbyville Auto Zone rep said he can only sell me the battery but could not install it because of “all of the wires coming out of it.” Which were 2 wires. Lol. I guess my expectations are not reasonable, but I am extremely grateful for Isaac and O Reilly’s for taking the extra steps to help a paying customer out vs a an employee at Auto Zone that was only interested in getting through his shift. Sorry I didn’t go O Reilly’s and Isaac first.”
Battery Stores
“Needed to have a battery replaced on a 2021 Mazda cx9. Isaac at the Shelbyville location was very accommodating on Sunday 8/23 at 11AM and was more than willing to advise on which battery was needed and personally took the time to swap out the old with the new one. Before coming to O Reilly’s, I stoped at the Shelbyville, KY Auto Zone who tested the battery and said it was “low”. The Shelbyville Auto Zone rep said he can only sell me the battery but could not install it because of “all of the wires coming out of it.” Which were 2 wires. Lol. I guess my expectations are not reasonable, but I am extremely grateful for Isaac and O Reilly’s for taking the extra steps to help a paying customer out vs a an employee at Auto Zone that was only interested in getting through his shift. Sorry I didn’t go O Reilly’s and Isaac first.”