Big O Tires in Shelbyville, KY is known for its friendly and honest service. The team is trusted and committed to helping customers with a variety of auto needs, including tires, oil changes, brakes, suspension, A/C service, wipers, belt and hose replacements, batteries, and lights. Customers appreciate the straightforward advice and reliable work, often mentioning that their cars are ready quickly, sometimes the same day. The staff is helpful, accommodating, and willing to go the extra mile, such as picking up customers or working with them on costs. Many reviews highlight the excellent customer service, with some praising the team for saving the day during emergencies like a tire blowout. Customers also value the ability to bring their own parts for installation and the availability of early, late, and weekend appointments. While the shop can be busy, making appointments is recommended. Overall, Big O Tires provides honest, worry-free tire and auto service, making customers feel confident and satisfied with their experience.
Josh was very helpful and professional! I knew I needed to replace 2 tires when I got home to NC but a screw in one of the tires resulting in a flat meant I was getting new tires in KY. The front desk at the Fairfield Marriott recommended Big O and I am very happy they did.
June 2026
I needed new tires in a hurry! Zach ordered them for same day delivery. Installed within 3-hours. Great customer service!
June 2026
Guys were on point and took care of me on my lunch break, also quoted me some prices on new tires I asked for, thanks again gentlemen.
