Welcome to O'Brien Ford of Shelbyville! This Ford dealership is praised for its knowledgeable, experienced, and customer-focused staff. Customers highlight the simple and efficient car-buying process, as well as the friendly, helpful, and accommodating service they receive. The salespeople, like Jorge Pantoja and Scott Stoval, are described as straightforward, respectable, and willing to go the extra mile to assist buyers. The service department is also highly recommended, with fast service and a comfortable waiting area. Overall, customers consistently report positive experiences and recommend O'Brien Ford of Shelbyville for both vehicle sales and service.
You can buy a Ford anywhere but why not do that with someone like Chase. He was easy to work with. He made our sale smooth. He states the facts and he has been working there a long time if you need him.
August 2026
I really like the small town feel of this dealership, the salesman I had was great to work with and advised me of blemishes on the used vehicle I wanted before I arrived which I appreciated a lot!
July 2026
Great service to buy a new or used car. Staff is friendly and helpful with no pressure on purchasing.
