O'Reilly Auto Parts in Shepherdsville, Kentucky, is a well-regarded auto parts store located at 360 Highway 44 East. Customers appreciate the helpful staff, particularly mentioning the assistance from employees like Julie and Tony, who are known for their knowledge and willingness to help with various car issues. The store offers a wide range of parts, tools, and accessories, along with services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Many customers have praised the store's free Loaner Tool program, allowing them to borrow tools for their repairs. The store is also noted for its efficient ordering system, with quick deliveries and a commitment to finding necessary items. While most feedback is positive, some customers have mentioned a less favorable experience with one staff member. Overall, O'Reilly Auto Parts is recognized for its friendly service and expertise, making it a preferred choice for car needs in the area.
Even though they didn't have what I wanted, the female employee was very helpful and patient with me. Great customer service!
March 2024
Came in with several pretty big issues. Julie helped me A LOT and was amazing. I'm very happy I came here and will exclusively use this location for my car needs from now on.
January 2024
The sales people here were very helpful. I bought a battery for my truck and they lend me the tools I needed to get the job done. They were very kind and personable.
