“I have had my storage unit for about three years or more, and I want to recognize the representative for his outstanding customer service. He has always been patient, helpful, kind, and professional. Whenever I have had questions or needed assistance, he has treated me with respect and taken the time to help me. It is rare to find someone so dedicated to serving customers with such a positive attitude. I truly appreciate all of his help and wanted to express my sincere gratitude.”
“Top notch customer service! Very reasonable priced and easy to work with. Missy has been fantastic from the start! Due to an issue on move in with another tenant vacating on time the 10x20 unit was unavailable so they provided 2 10x10 units at the same cost for the last ~2.5 years. I am finally moving out and was worried about shady cancellation practices like any other place. It took 1 text to Missy and I already got the confirmation email to confirm move out. Overall very happy with the price and value given by the facility. If I need another storage solution I will be back!”
“This place is great. I've rented plenty of units and this is by far the best experience I've had. I was able to set up auto pay, easily move to a smaller unit when it suited my needs better, and the pricing is definitely more fair compared to the big name places. This will be the first place I check any time I need a unit in the future.”
“Wow!! This location saved the day and I was super impressed with the facility and the condition of their trucks.
After a scheduling disaster with three different Frankfort, KY locations, this Versailles location hit a home run with their customer service, knowledge, and professionalism.
I will not hesitate to use them in the future, even with the added miles.
Their truck was in much better cosmetic condition than the Frankfort stock.
It ran perfectly and had very cold AC.”