Cricket Wireless Authorized Retailer is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the store for its knowledgeable employees who assist with phone upgrades, bill payments, and finding the best deals. Many reviews highlight the store’s great deals, especially for families, and the affordability of plans. Customers report positive experiences, with one mentioning a specific employee who went above and beyond to offer hospitality and support. The staff's helpfulness and kindness make the store a recommended choice for those switching services or needing assistance. Additionally, customers value the store’s ability to provide better phones at lower costs and note that the service so far has been good, with some hoping for improved coverage. Overall, the store is praised for its helpful employees, good deals, and welcoming atmosphere, making it a trusted place for phone and service needs.
Bee was a huge help in getting my mom’s new phone set up and everything switched over. She was very knowledgeable and had such a bright personality 10/10 recommend
January 2024
Super knowledgeable, super good deals for switching,and honestly got a way better phone a fraction of the cost. The bill is 60 instead of the 50 I was once paying. I hope I get better coverage. So far so good.
September 2023
I was at Cricket today for help with my phone and the service was impeccable!! I especially loved Jose who cleaned my phone for me. Everyone in the store is great and helpful. Great job guys and these guys need a raise or at least an honorable mention!! Love them all!!!