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“They went completely above and BEYOND to get my iPhone 16 battery replaced the same day without having to wait to order one or file an insurance claim. What could have taken days was figured out for me in an hour.
I always go here when I need my phone repaired quickly and cost effectively!”
“The customer service in this store is wonderful. Precious told me about my upgrade a few weeks ago and I definitely had to come back today to get it. Her thoughtfulness and respect is what brought me back. She'll always have a customer in me. Very intelligent person”
“The Verizon agent was so patient and kind and was super !
She was able to keep helping me late and again the next day.
I could not say enough positive things about her!
Her name was Regan Turner
She should teach a class!”
“I like seeing hair stores with new stuff coming in every so often and they keep their store flipping with new stuff. Management also seem to be young and smart on upcoming trendy stuff to get for customers.”
“Highly recommend this place for any iPhone repairs! I went in for the first time and was treated like a valued customer! Won’t be my last time using this place!”
“Margan was very helpful. Her customer service is superb. She was working in the store ALONE and managed to provide excellent service to 3 customers at once. She deserves a raise!!!”
“The manager and her crew at the north mall store are absolutely fantastic! Every time I go into the location, I am treated with nothing but the utmost respect and given every bit of knowledge that I need. I recently wanted to switched from an iPhone back to an android and Chantae advise me on why I shouldn’t lol (she is funny)… But not in a bad way though. I would say that I made the right decision to keep the iPhone. I feel like as a customer here, I am heard and treated very fairly. I visited some of the other locations and don’t get the same treatment, which is unfortunate. But I will always return to North Mall.”
“I came in today and Adrian was such a good help with helping me fix my phone! I had some problems on my phone & was more then willing to help I’d recommend his service”
“I just bought my new at&t verge 2 phone with a new prepaid card( that I should have gotten for free ), ( but the phone lady had quit earlier in the day so I had to buy my new phone),
Anyways blah blah, I sat in Walmart for 4 hours trying to add the pin number of my new prepaid card and it wouldn't activate . I called the office and multiple phone numbers from Google for assistance and was put on hold and waited 45 mins. Total with no results, so I thought the agent on the phone had fixed the issue but I didn't even try the phone I was so frustrated. When I got home the phone wasn't working and I had no other way to call we don't have wifi.
So the next day me and my friend got up , He had bought a new phone as well and couldn't get his connected either, so we both had to go to town . He stopped somewheres and got all the listings for the at&t stores in Alexandria, LA. And off we went . He thought to take his back to another Walmart location and guess what was across the street,( great location by the way at&t, you can't miss it). So in I sent , the lady there told me they didn't do prepaid as soon as she saw the box in my hand and suggested that I go to the cooperate store , ( located on 1800 macuther dr. , so we did.
I walked into the store and the very first person I made eye contact with , Wayne), bid me to a table and I told him my story , and he asked for my id. And in 5 mins or less had my new phone working and me on my merry way!
Thank you again Wayne for your help, God bless you and you have a wonderful smile , thank you!”
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“Margan was super friendly & helped with all of my needs today. she was kind, & even patient with my daughter. Hannah was also very friendly & helped with additional information. Love AT&T”