Cell Phone Stores in Alexandria, LA

26 locations found near Alexandria
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“Thanks to Julian T. I now have home internet. Jillian met me with a smile and answers to every question I had. She literally worked above and beyond to fix an issue. I would return to T-Mobile and their staff anytime, even just to chat with them! They are great and I'm so thankful for all the work Jillian put in to make sure I had internet service.”

4.7 Superb74 Reviews

“Highly recommend! My sim card wasnt reading at all. He knew what to look for and was able to fix my phone very quickly! Saved me from an insurance claim or having to purchase a new phone!”

4.9 Superb41 Reviews

“My customer service agent was the best I’ve had since I’ve been buying cellular phones. The only problem that I had was with the new phone that AT&T is promoting is out of stock. I am I was told that they would not be back in stock until after Christmas. Well, my phone the internal speaker had gone out so I had to have something at that time so I ended up buying a model that I was not to particularly excited about but I’m sure it’s just as good.”

4.9 Superb40 Reviews

“Fantastic customer service. My daughter's phone had something lodged in the charging port. The guy was able to fix it in literally 30 seconds and didn't charge us anything.”

4.8 Superb43 Reviews

“Marigan was incredible. She was helped me trade in my watch on a new watch. She stayed late to make sure my watch and my phone could connect. She is so kind she inquired about my day. I felt so bad that she had to work late! I apologize and she was so kind. She said she wanted to make sure my watch worked. Thank you Marigan I so appreciate your help and time.”

4.4 Superb58 Reviews

“The reason for my visit was Fully Resolved Because I Always Ask For Brandon Miller!!!He Is Very Knowledgeable And Informed And Always Very Helpful!!!I've been to the 3 other AT&T stores In Alexandria And Now I Only Go To The AT&T store on North Mall Drive When Brandon is there!!!I didn't tell Brandon this but I was going to leave AT&T and go to Cricket Because My Bill was Way Too Expensive But Brandon Helped me.”

4.3 Superb62 Reviews

“The guy who was there was a really great and honest guy. He made sure everything was working right on my phone before I left. Even made sure i didnt leave anything behind, even when he forgot to put my sim card back and got my attention just beforehand. If you have 2 of the same phone and need a screen replaced and dont need the other phone, he'll give you an AMAZING deal! Overall really good store and highly recommend getting anything you need fixed, fixed here.”

4.6 Superb10 Reviews

“Jarold knew his job well, was eager to help and patient with our unique needs. He would be a corporate trainer. He was assisted by Jaylohn who was also eager to take initiate to move forward with the task at hand and research to answer questions we had. Two very professional young men.”

4 Good118 Reviews

“Outstanding experience at this T-Mobile storefront! The staff was incredibly knowledgeable and friendly, assisting me in finding exactly what I needed. The service is top-notch and I appreciate their dedication to helping me make the right choice. I highly recommend this store for all your mobile needs.”

4 Good82 Reviews

“Brought my iPhone XR here because I had broke the screen and phone didn’t work at all. He was very kind and professional and fixed my phone within 30 minutes for such a reasonable price. I’ve gone here several times and have always been satisfied with his work and how fast it gets done! Better and cheaper than appliepie repair . Thank you!”

4 Good44 Reviews

“I had a special problem and they helped me immensely. I cracked the screen of my MacBook Pro which isn't the end of the world but made my computer useless. The problem is that I live out of the U.S. I knew I was going to be visiting Alexandria and called them in advance and arranged to have them order the part for me so that it would be there when I arrived. They had the screen replaced the same day! Life saver for me. I highly recommend them.”

3.9 Good60 Reviews

“The young man in the kiosk was so sweet and helpful. He really had to look for what I needed and thank goodness they had it or I would have had to mail order. This little booth was the only place in Cenla that had what I needed. I also found some fun mask. I don't remember the name of the store. The receipt is in my car and I will edit tomorrow.I enjoyed the mall. its been years since ive been there. I must say it was pleasant. The people that helped me were so nice . When one store did not have what I was looking for I was directed to a store that did. As I walked out of the mall I realized that shopping there was so easy and I appreciate that . I did not have much time but do plan on returning and will be able to give a better review . But, so for. So good.”

4 Good2 Reviews

“Easy to find. Quick and helpful staff. Honestly, everytime I go to the one in Pineville they rarely have what I'm looking for and refer me to this one. It was a good experience. I suggest coming up from the mall though bc from Macarthur, if there is traffic you are going to have to wait a bit to be able to make the turn. Probably bc it's right by the traffic circle.”

3.8 Good48 Reviews

“Decent selection and fairly good, helpful service with the exception of any help with an Apple product. Referred me to the Apple Store in Baton Rouge because they were unable to help. Probably more of an Apple issue though.”

3.8 Good73 Reviews

“I had an amazing experience with the customer service young man I met at this store on the 9th of January 2024. He gave me all the information I needed and then told me to call the 611 no so I could get further assistance.I spoke with Ellysa on the phone when I called 611, and it was one of the best conversations I've had with customer service on phone ever. She and the young man I met at the store (I forgot his name, but he looks asian) gave me the best service, the best answer, and the solution to what I needed. They both deserve a 5star, I tell you.My family has 5 numbers with cricket, and I am glad to be a cricket mobile family.”

3.7 Good27 Reviews

“Fast service , unlocked phones are taking longer than expected due to high call volumes. She is nice when they come in store because if not you get a bad review. Overall I enjoy paying my bill there and getting discounts offered for VETS.”

3.7 Good30 Reviews

“If you pay a ridiculously large amount of money per month for service at one of the major carriers and you are looking for an alternative.Boost Mobile is a good choice. I usually pay seventy-one dollars a month with no hidden fees.Disclaimer: Boost Mobile is owned by Sprint. And it is difficult sometimes to talk to a real person using the 800 number.”

3.7 Good55 Reviews

“Was in the area from out of town and need to get a few things. This Target is a smaller one, not a Super Target. Employees were all very friendly with smiles on their faces. The store itself was clean, but it was truck day so the employees were busy getting products on the shelves. There is also a Starbucks inside this location.”

2.7 Average7 Reviews

“Went to Sams club after going to Walmart looking for an electric mattress pad! Yea they had them and even gave me the sale price. The associates there are very helpful considerate especially compared to the horrible customer service at Walmart!! Well done Sams! I did take a star away as the lines at registers were long today an a associate tried to force to self checkout, i refuse self checkout. Otherwise good experience! Thanks”

2.3 Poor7 Reviews

“It is rare that I post a review comment but I am compelled to do so in regards to the Verizon Alexandria Louisiana store and particularly an employee by the name of Alexander Thomas. Mr Thomas displayed superb professionalism, knowledge, customer service, and an outstanding example of what should be replicated by others not only in his field but in any business establishment!! I cannot say enough good things about this gentleman and my hat is off to him!! Excellent, excellent excellent!Best regards,Joel Damon”

3.4 Good77 Reviews

“People was very friendly had a lot of clothes in the front of the store on discount got some nice pants for three dollars a pair. My wife got a nice dress and some other items got good customer service in the electronics department and we was checked out in no time”

2.4 Poor14 Reviews

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