{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Charles helped us with replacement phone for my son while he was home on break for the holidays. He got him set up with a new phone and case and put it all together. Thank you so much for your help!”
“Came in today to do a insurance claim for my device and walked out with a iPad generation 11 and a Samsung watch all for 94 dollars thanks to the gentleman jawann. If you're thinking bout adding a line if your a tmobile customer or even just tired of your phone company head over to tmobile and ask for Jawann he will be a huge help thanks jawann!!”
“They went completely above and BEYOND to get my iPhone 16 battery replaced the same day without having to wait to order one or file an insurance claim. What could have taken days was figured out for me in an hour.
I always go here when I need my phone repaired quickly and cost effectively!”
“Had the most pleasant experience today at this store. Jasmine was the associate who assisted us and she truly exemplified what Customer Service looks like! My aunt who has a disability was in need of a new phone and Jasmine was so awesome in how she provided service to meet my aunt's needs. She was very patient and kind while explaining the changes to her service, answering ALL her questions. She also helped transfer everything from her old phone, even with that taking quite a bit of time due to how old her previous phone was - it actually required her doing some manual actions to ensure everything switched over. Jasmine never expressed any frustration for having to do this - she truly went above and beyond!!
I am a Customer Service manager who trains Strategic Interaction Skills and I'm always happy to see great service in Action. Jasmine provided us a World Class Customer Experience by demonstrating both Personalization and Customization skills!!
Thank you Jasmine for all you did!! We truly need more people like you in the world!”
“Seth with Geek Squad is the best!!! We were sent here by AT&T with little hope for my son’s iPhone. Not only did Seth help us get the phone working again, he explained how to maintain it along with precautions. When AT&T fails, Geek Squad prevails!!!”
“I had a special problem and they helped me immensely. I cracked the screen of my MacBook Pro which isn't the end of the world but made my computer useless. The problem is that I live out of the U.S. I knew I was going to be visiting Alexandria and called them in advance and arranged to have them order the part for me so that it would be there when I arrived. They had the screen replaced the same day! Life saver for me. I highly recommend them.”
“I had to write and thank Brandon for his great assistance getting me set up with the iPhone Promax 16. I’ve had Att and iPhones for over thirty years and this was the best service, best transition and just an all around pleasant experience. Thanks Brandon!”
“Brought my iPhone XR here because I had broke the screen and phone didn’t work at all. He was very kind and professional and fixed my phone within 30 minutes for such a reasonable price. I’ve gone here several times and have always been satisfied with his work and how fast it gets done! Better and cheaper than appliepie repair . Thank you!”
“On Saturday 01-31-2026, my son and I came to Alexandria location in hopes to remedy an issue that we were having. The lady who was behind the desk ( Casey ) listened to us as we explained our problem. After telling her, she did not waste no time, immediately, she began to tackle the issue. Thru her making a few phone calls, she “GOT “ our problem solved!!! HUGE THANK YOU to Casey for her assistance. She is truly an asset to this business!!!”
“Allison was exceptionally helpful. She went above and beyond to make my experience, quick, reduced my bill and instead of 2 phones I ended up with 3! She is wonderful.”
10AM - 8PM
2049 N Mall Dr Ste B, Alexandria
Mobile Phones
“The manager and her crew at the north mall store are absolutely fantastic! Every time I go into the location, I am treated with nothing but the utmost respect and given every bit of knowledge that I need. I recently wanted to switched from an iPhone back to an android and Chantae advise me on why I shouldn’t lol (she is funny)… But not in a bad way though. I would say that I made the right decision to keep the iPhone. I feel like as a customer here, I am heard and treated very fairly. I visited some of the other locations and don’t get the same treatment, which is unfortunate. But I will always return to North Mall.”
“I recently visited GameStop to purchase a Backbone One (USB-C) controller for Xbox Remote Play, and I couldn’t be more impressed with the experience. Finn and John were absolutely fantastic; they were incredibly knowledgeable, friendly, and an awesome conversationalist.
Not only did I receive help to find the perfect controller for my iPhone 15 Pro Max and Xbox One X Remote Play setup, but also took the time to explain how everything worked, making sure I had the best gaming experience possible. They went above and beyond with their expert advice and enthusiasm, making the entire shopping trip both informative and enjoyable.
If you’re looking for amazing customer service with a personal touch, Finn and John are the people to see! GameStop needs more employees like them; knowledgeable, engaging, and genuinely helpful. 10/10 would shop here again! ??”
“Arkan is amazing ! He’s stayed well over his departure time to assist me ! Amazing personality and service !! Will definitely come back if I need any future services from express !”
“I highly recommend Optician Sydney Roseman of Wal Mart Vision Center for her stalwart professionalism and excellent customer service. While my visitor experience was primarily engaged with Ms. Roseman's services, the Vision Center appeared to have a highly supportive, positive, and collaborative staff.”
“If you pay a ridiculously large amount of money per month for service at one of the major carriers and you are looking for an alternative.Boost Mobile is a good choice. I usually pay seventy-one dollars a month with no hidden fees.Disclaimer: Boost Mobile is owned by Sprint. And it is difficult sometimes to talk to a real person using the 800 number.”
10AM - 8PM
1410 MacArthur Dr, Alexandria
Mobile Phones
“I came in today and Adrian was such a good help with helping me fix my phone! I had some problems on my phone & was more then willing to help I’d recommend his service”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The manager Misty was super nice and handled our situation with absolute excellence!! She took her time and took care of us! Tre was also very helpful and welcoming when we came into the store.”