Boost Mobile, a telecommunications provider, has received positive reviews for its exceptional customer service. Customers have praised the friendliness, professionalism, and knowledgeability of the staff, particularly Cesar and Misty/Mandy. Cesar, described as very hopeful, friendly, and professional, has been commended for his outstanding customer service, going above and beyond to help customers with their needs, such as setting up new phones and plans, as well as helping them save money. Clients have expressed their appreciation for Cesar's genuine care and have stated that they would return to the store just to interact with him. Similarly, Misty/Mandy has been praised for her excellent customer service. Customers have reported that she greeted them with a smile, provided helpful assistance, and was able to resolve their issues in a timely and efficient manner. One customer even went out of their way to visit a different store location to receive further assistance from Misty/Mandy, who was described as pleasant, knowledgeable, and patient. Overall, Boost Mobile has earned a reputation for its dedicated and customer-focused staff, who have consistently provided a positive and satisfactory experience for their clients.
Cesar was very hopeful,friendly and professional he treats his customers in a way like that makes you wanna come back and I have on 3 different occasions Thank you for Mr Cesar he's the real deal..
August 2025
Mr Cesar at the store really help me and went as far as helping with getting a new phone and new deal that covered all my plan and autopay .. he also help me with saving extra money by setting me up with insurance, give this man a raise he is well mannered and educated.. I will be back just for him
July 2025
Misty was very helpful! I got a new phone and new account and get customer service. Misty greeted me with a smile and I left with a smile.