Firestone Complete Auto Care, located at 601 Florida St. in Baton Rouge, LA, has been serving the community since 1926 as a reliable one-stop shop for vehicle needs. Customers consistently praise the exceptional customer service, highlighting the friendly and helpful staff. Many have experienced quick turnaround times for services, such as tire replacements and repairs, often without needing an appointment. Reviewers appreciate the honesty of the team, noting instances where they were advised against unnecessary services, which builds trust in the establishment. The staff’s thorough explanations and willingness to listen to customer concerns are frequently mentioned, with individuals sharing their positive experiences and successful resolutions to vehicle issues. This commitment to quality service has led to many customers returning for their auto care needs. Whether it’s routine maintenance, tire sales, or repairs, Firestone Complete Auto Care is dedicated to keeping vehicles running smoothly and ensuring customer satisfaction. For those in Baton Rouge looking for reliable and affordable auto care, scheduling an appointment online or visiting the shop is highly recommended.
Mr. Robert was extraordinarily helpful and kind. He thoroughly explained my options and was able to quickly accomodate me on the same day. I would recommend this shop to anyone!
August 2024
Excellent customer service. Quick turnaround time. I got a flat tire on the way back to work on my lunch break, and the Firestone team at this location were able to replace the flat, 2 other worn tires and service my vehicle by the end of the day without an appointment! Highly recommend Firestone!
June 2024
Took my car in thinking I needed to get my brakes done. To my surprise I was told I didn’t need them replaced yet. Most places would have just charged me for the service and/or replaced them without it needing to be done. The staff was friendly and I appreciate their honesty and will bring my future business to this location!
